ISS Schweiz
Zug
12 hours ago
Reception Team Leader 80-100%
- 07 April 2026
- 80 – 100%
- Zug
Job summary
Join ISS as a Team Leader at the reception, creating welcoming spaces. Enjoy a dynamic work environment with great benefits.
Tasks
- Lead the reception team, ensuring high service standards are met.
- Welcome and assist clients, guests, and visitors professionally.
- Manage office operations and support in catering for events.
Skills
- Completed training in business or hospitality; leadership experience required.
- Strong customer orientation and communication skills essential.
- Proficient in MS Office and fluent in German and English.
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About the job
Reception Team Leader 80-100%At ISS, we all call ourselves Placemakers. Our goal is to ensure that our customers find an optimal environment at their workplace and feel comfortable. Our 14,000 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.
In this versatile and exciting role, you support and complement the reception team leadership in an attractive business environment. We look forward to having you!
Your main tasks:
- Leading the reception of the mandate while observing the existing standards and guidelines of the customer as well as ISS
- Greeting, receiving, and attending to customers, guests, and visitors
- Ensuring smooth reception operations
- Main contact person for the assistants of the management as well as members of the mandate
- Support in mail processing
- Handling phone calls in German and English
- Administration and data maintenance
- Access and security management, including issuing badges
- Office management
- Support in catering for events and customer meetings and room preparations
- Processing certificates according to the mandate's process
- Hub function between meeting room service, housekeeping, facility management, IT, and customers, among others
Your profile:
- Completed training or further education in the commercial field (service sector) and/or further education in hospitality
- Several years of leadership experience is mandatory
- Strong customer-oriented and communicative skills
- Service-oriented, flexible personality with organizational talent and sense of order
- Team player
- Quick comprehension
- Enjoyment in dealing with people
- Winning and confident appearance
- Good MS Office skills (MS Office)
- Language skills: German and English (business fluent), French is an advantage
Ready for us? We are ready for you!
Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,000 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and further education opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.
