H&M HOME Sales Advisor - 20h

08 April 2026
100%
Permanent position
Genève

Job summary

H&M HOME is a design-driven brand making modern homes accessible. Join us for a fast-paced, inspiring workplace with growth opportunities!

Tasks

Deliver exceptional customer service and create inspiring shopping experiences.
Work collaboratively with the team to drive sales and brand awareness.
Ensure adherence to company policies and maintain store organization.

Skills

Passion for customer service, interior design, and a result-driven mindset.
Strong organizational skills and the ability to prioritize tasks.
Positive attitude with a willingness to learn and think creatively.

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About the job

Company Description

H&M HOME is a design-driven interior brand with the purpose to make it possible for many people to create a modern and inspiring home. Our vision is to be a world-class interior brand offering modern design and quality at the best price in an inspiring and sustainable way.

H&M HOME offers a fast-paced environment in which you interact with both customers and colleagues. You share your knowledge of products and fashion every day and create an exceptional customer experience. You allow everyone to find their style and feel good. We offer you a workplace where every day is an adventure, where only you set the limits of your career prospects, and where your personal growth and development are as important as our business.

Job Description

The role as a SALES ADVISOR (SA)

As a SA at H&M Home your focus is to create an inspiring shopping experience for our customers every day. By providing an excellent customer experience in our Concept Stores, we believe we will create brand awareness and drive selling also to our other sales channels, online and shop in shops. As a SA in one of our Concept Stores you are an ambassador for the brand and together with the team you strive to exceed customer expectations and drive selling on the sales floor, that’s where it all happens!

Qualifications

Your responsibilities

The job of a SA comes with lots of responsibility – and lots of fun. Your to-do list includes:

Customer first. You are passionate about our customers and your top priority is always to give excellent customer service.

Always acting in line with H&M Group values and the H&M Home brand DNA

You ensure the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses

work together with your store team to maximise profitability and sales.

You work together with the management team to keep the store up to date and well informed of all administrative policies and routines.

Your profile

Your personal qualities also include:

A passion for customer service, people and interior design

A great drive and a result driven attitude.

Being well-organised and able to prioritise.

A positive attitude, and a willingness to learn and improve.

An entrepreneurial approach, where you think outside the box.