Clerk for Population Services 60%
Kanton Appenzell Innerrhoden
Appenzell
Key information
- Publication date:05 September 2025
- Workload:60%
- Contract type:Permanent position
- Place of work:Appenzell
Job summary
Join our team as a Customer Service Representative! Engage with clients while processing Swiss passport and foreign ID applications.
Tasks
- Be the first point of contact for customer inquiries at the counter.
- Manage the registration and deregistration process efficiently.
- Review applications for foreign permit approvals thoroughly.
Skills
- Completed commercial training with 2 years of experience in administration.
- Excellent verbal and written German communication skills.
- Strong teamwork and flexibility are essential qualities.
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Your Tasks
- At the counter, you are the first point of contact: You assist customers in a friendly, competent, and service-oriented manner, process their ID applications, and record biometric data for Swiss passports and foreigner permits.
- You accompany the entire registration and deregistration process within the inner part of the country and ensure that everything runs smoothly.
- With your keen eye, you review applications for foreign law permits.
- You independently handle correspondence and maintain close communication with customers as well as internal and external offices.
- In addition, you actively support the office management with general administrative tasks.
Your Profile
- You have completed a commercial apprenticeship and bring at least two years of experience in clerical work – your foundation to get started with us.
- Experience in population control is a plus but not a must.
- Your German skills are flawless in spoken and written form – this is essential for us.
- You work independently, precisely, and reliably – even when things get hectic.
- Resilience, discretion, and a sense of responsibility are a matter of course for you.
- With your clear and friendly communication, you always find the right tone – whether in personal conversation or in writing.
- Team spirit and flexibility characterize you and make you a valuable addition.
- You bring a growth mindset: You see challenges as opportunities to grow personally and professionally.
- You have very good spoken English skills; additional language skills are a plus.