Application Manager / Business Information Specialist 80 - 100%

Application Manager / Business Information Specialist 80 - 100%

COMPETENT AND CONNECTED THINKING

The Secondary School and Vocational Training Office (MBA) is the competence and service center for vocational training, grammar schools, higher vocational education, and continuing education in the canton of Zurich. We support and supervise secondary schools, vocational schools, providers of preparatory vocational years, and training companies. The Digital Service Center Sek II provides services in this environment to support administrative and pedagogical-didactic processes for around 60,000 users in over 40 cantonal schools. We are looking immediately or by arrangement for an employee in the Application Service area as a specialist application manager with a workload of 80-100%.

The Secondary School and Vocational Training Office (MBA) is the competence and service center for vocational training, grammar schools, higher vocational education, and continuing education in the canton of Zurich. We support and supervise secondary schools, vocational schools, providers of preparatory vocational years, and training companies. The Digital Service Center Sek II provides services in this environment to support administrative and pedagogical-didactic processes for around 60,000 users in over 40 cantonal schools. We are looking immediately or by arrangement for an employee in the Application Service area as a specialist application manager with a workload of 80-100%.

Your area of responsibility

• Technical responsibility for the school administration application
• Chairing and participating in committees as well as their coordination (steering group, power users, module managers, working groups, etc.)
• Responsibility for requirements and change management of the school administration application for secondary schools
• Ensuring 2nd level support (processing incoming requests/faults via ticket system)
• Participation in and management of projects
• Conducting training for users
• Creation and maintenance of documentation and instructions
• Interface between users and internal as well as external partners

Your profile

• Education in computer science or business informatics HF, FH or equivalent education with at least 2 years of professional experience
• Technical understanding for working in virtual desktop environments
• Database flair (SQL) is an advantage
• Knowledge/experience of processes in secondary level II education
• Independent, qualitative, structured, process-oriented and customer-oriented working style
• Communication talent
• Knowledge of processes and workflows in the ITSM environment is an advantage
• Experience in project work methods (e.g. HERMES, SCRUM)

Our offer

Are you interested in a position in the service of business, education, and youth? Then you can expect a challenging, versatile, and independent activity in a motivated team. We offer you modern employment conditions as well as a workplace near Zurich main station. For more information about this exciting and meaningful task, please contact Nicole Menzel, acting team leader, Tel. 043 258 89 41 or Samuel Keller, head of Application Services, Tel. 043 258 89 06.

We look forward to receiving your electronic application. Applications from employment agencies and applications via e-mail will not be considered for this vacancy.

Additional information can be found on the internet at www.zh.ch/mba.

We look forward to receiving your electronic application. Applications from employment agencies and applications via e-mail will not be considered for this vacancy.

Additional information can be found on the internet at www.zh.ch/mba.