Technical Customer Support International (a)

• You are the first point of contact for technical inquiries and ensure through your support that our mobile scales are always in use
• You conduct product training for our sales partners and end customers at home and abroad – practical, understandable, and to the point
• You support our business partners as well as the sales and business development team with complex technical questions – solution-oriented and in partnership
• You ensure that customer requirements are understood, documented, and incorporated into our product developments
• You shape an open and trusting collaboration together with your team – internally as well as externally
• You contribute with your technical understanding and commitment to HAENNI being perceived as an innovative solution provider

• A completed technical education (EFZ, TS, FH) – you bring solid know-how
• Manual skills, whether with a screwdriver, drill, or soldering iron
• Fluent German and English skills – you move confidently in intercultural contexts, additional languages are a plus
• Experience in conducting technical training in an international environment – you explain complex content clearly and effectively
• Confident appearance and professional handling of customers, partners, and colleagues – you convince through expertise and personality
• Enjoyment of traveling – willingness to travel up to 30% of working time

• Infrastructure & Equipment: Depending on the location, there are free parking spaces, changing rooms with shower facilities, discounted clothing, and other advantages.
• Catering: We provide affordable, good catering, special offers for night shifts, and for in-between there are fruits and mineral water.
• Work-Life Balance & Family: We support families and design working hours as flexibly as possible. And very importantly: unforeseen incidents and difficult times also have a place with us.
• Events: We also like to celebrate events. For example, at our legendary summer parties or joint Christmas celebrations. Or on our team outings. And we are also quite good in sports events.
• Care & Bonuses: We say thank you for long-standing company loyalty or special commitment in job recommendations externally. We appreciate special effort and give something back.
• Health: We have high standards in occupational safety and support our employees with health offers to stay fit and healthy.
• Social Benefits: Depending on the location, we support our employees with attractive conditions for pension, accident, and special leave.
• Young Talent: We equip our professionals of tomorrow with top training. Besides that, there are other experiences best made when young. Joint camps with various sports and group activities, for example.
• Knowledge & Learning: In addition to language courses, we offer company-specific further training depending on the professional field. And so that one hand knows what the other is doing, we enable assignments in other work areas.
• Discounts & Reductions: Depending on the location, our employees benefit from special conditions and discounts in the areas of sports, leisure, and clothing.

HAENNI Instruments AG is a company of the Baumer Group based in Kirchberg, Switzerland. Since 1974, we have been producing mobile scales for weighing trucks. Worldwide sales are carried out through our own sales offices or through qualified representatives. The majority of our products are developed in-house and largely manufactured in our own plants.