Claims Specialist: Motor Vehicle Damage 80-100%
AXA Versicherungen AG
Winterthur
Key information
- Publication date:18 November 2025
- Workload:80 – 100%
- Place of work:Winterthur
Job summary
Join AXA, Switzerland's leading insurance company, today! Enjoy a collaborative work environment and growth opportunities.
Tasks
- Handle complex motor vehicle insurance claims independently.
- Negotiate and enforce claims with third parties effectively.
- Communicate with clients and stakeholders, delivering messages kindly.
Skills
- Commercial training or similar experience in private insurance required.
- Strong verbal and written communication skills are essential.
- Ability to think innovatively and work well in a team.
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Join AXA, Switzerland's leading insurance company - as
Your Contribution
Your Contribution
- You independently handle complex property damage claims with in-depth coverage and liability assessments in the area of motor vehicle insurance, bicycle & moped liability insurance
- You identify and implement recourse possibilities, negotiate and represent your assessment towards third parties, and are assertive in enforcing the claims of our customers in every area (liability, comprehensive)
- You maintain telephone and written contact with insured persons, injured parties, legal representatives, and repair shops, and also communicate negative messages in a customer-oriented, friendly, and convincing manner
- You critically question existing processes, actively contribute your ideas and inputs, and help us to advance and optimize them
Your Skills and Talents
Your Skills and Talents
- You have a commercial basic education (or similar) and ideally already have experience in the field of private insurance
- You have good oral and written communication skills, possess strong negotiation skills, and are characterized by a high level of service orientation and resilience – ideally, you have knowledge of French, English, and/or Italian
- You are open to change and see it as an opportunity
- You are fully committed to our customers and stand for honesty, openness, and fairness – both externally and internally
- You have the ability to think "out of the box" and can apply this in your daily work
- You bring innovation and humanity and are an enthusiastic team player
Apply now!
Motivation letter? We do without it. Instead, we look forward to your answers to our short questions about the position in the online application tool.
For data protection reasons, only applications submitted via the online application link will be considered.
About AXA
Every success story begins with believing in yourself.
As AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and promote you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us, and for our customers. And not just for the moment. But for the long term.
Write your own success story with us now. Know You Can.
