Debt Manager (M/F)
Groupe E SA
Matran
Key information
- Publication date:21 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Matran
Job summary
Join Groupe E Tech as a Gestionnaire contentieux! We offer a supportive work culture and growth opportunities.
Tasks
- Manage open client accounts and collaborate with staff.
- Define analysis dates for open accounts and follow-ups.
- Negotiate payment arrangements with clients and handle disputes.
Skills
- CFC in commerce or equivalent experience in debt management.
- Strong communication and client orientation skills.
- Excellent computer skills, fluent in French with German knowledge.
Is this helpful?
Debt Manager (M/F)
Active in Western Switzerland, we help our clients realize their projects by providing comprehensive, efficient, and sustainable energy solutions, whether it is electricity and heat production and distribution, electrical installations, home automation, soft mobility, air conditioning, or water treatment. As an exemplary employer, we support the skills development of our 2450 employees, including 245 apprentices, as well as the balance between private and professional life.
A local player, Groupe E Tech, thanks to its expertise, is the reference partner for multi-technical projects in the fields of installations, electrical panels and infrastructures, telecommunications, multimedia, solar, heating, ventilation, air conditioning, refrigeration, sanitary, water treatment, as well as maintenance of installations.
Mission:
- Monitor open customer accounts for the entire Groupe E Tech, in close collaboration with all management and administrative staff, according to concrete needs
- Define the dates for analysis of open accounts and printing of reminders
- Negotiate and manage payment arrangements in agreement with hierarchy (Debt and Legal Team Leader, or Administrative and Financial Director)
- Follow up on debt collection procedures, respecting the best practices defined in our integrated management system
- Prepare reports and analyses of open customer accounts
Profile:
- Commercial employee CFC or equivalent training
- Proven experience in debt management and debtor dispute resolution
- Methodical mindset and rigor in applying procedures and following up actions
- Customer-oriented, good interpersonal skills and communication
- Ability to calmly manage sometimes conflictual situations with defaulting customers
- Ability to work in a team
- Excellent command of IT tools (MS Office)
- Native French speaker (impeccable spelling) with knowledge of German
What we offer you:
- A dynamic environment conducive to work-life balance.
- The social benefits of a modern company, equitable treatment, and professional development opportunities.
- A strong spirit of cohesion and teamwork: "proud to collaborate together, we move towards success."
Need more information?
Contact Mr. Alejandro Perez Torres at +41 26 429 27 67.
Interested? We look forward to receiving your complete application by clicking the "Apply" button below.
Human Resources
DTI Recruitment Center
026 429 27 81
hr-dti@groupe-e.ch