Customer Advisor / Customer Advisor Foreign Customers and KESB Specialist Unit (a) 80 - 100%
Berner Kantonalbank AG
Bern
Key information
- Publication date:08 September 2025
- Workload:80 – 100%
- Place of work:Bern
Job summary
Join our dedicated team with expertise in international clients. Grow your ideas with us as we offer more than just banking.
Tasks
- Manage and develop a customer portfolio in private banking.
- Advise clients, especially those abroad or under guardianship.
- Build long-term client relationships and respond to inquiries.
Skills
- Experience in banking, preferably in private client services.
- Fluent in German, with good skills in French or English.
- Strong communication and presentation skills.
Is this helpful?
In our team, we combine special expertise for foreign customers and persons under guardianship. We are looking for reinforcement for our dedicated team, especially with good knowledge in the areas of real estate financing and asset management - are you the perfect addition? Let your ideas grow with us, together we offer more than banking.
How you enthusiastically
- You manage and develop a customer portfolio in private customer business
- You advise your customers, mainly domiciled abroad and customers under guardianship (guardian) engaged and responsible, especially in telephone and written contact on the topics of financing and asset management mandates
- You maintain long-term customer relationships and sustainably expand them in the customer portfolio
- You are the contact person for guardians, regional social services and authorities and ensure efficient and professional responses to all inquiries related to child and adult protection
- You work side by side with your team members and other specialists
What you bring
- You have professional experience in banking, ideally with proven experience in private customer support, financing business as well as investing (asset management)
- With very good language skills in German (preferably also in French/English) you convince in advising and supporting your customers
- You are equipped with good communication and presentation skills and appreciate an open feedback culture
- You are a committed personality who likes to take initiatives, thinks entrepreneurially and is always curious
We are committed to you!
- Promotion of your individual development needs, in terms of time and finances
- Flexible working models (part-time, job sharing, home office, annual working hours)
- Between 25 – 30 vacation days per year
- Sustainable compensation: no individual bonuses, but profit sharing for all employees
- How we interact: informal culture - open – personal – team-oriented
Justyna Walloschek
HR Business Partner
Your BEKB
For pioneers, bridge builders and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate customers with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.
The well-being of our employees is close to our hearts. We promote young as well as experienced talents in their development, advocate for individual and flexible working models, and pave the way for our employees for training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment and sustainability are firmly anchored with us; diversity , collaboration and humor are part of our DNA.