Kanton Graubünden
Chur
Last week
Operator of the Grisons Emergency Medical Call Center 144
- 24 March 2026
- 100%
- Permanent position
- Chur
Job summary
Join the Grisons emergency health call center team! An exciting chance to make a difference in a trilingual region.
Tasks
- Handle emergency calls received at 144 with care.
- Coordinate rescue operations and special teams effectively.
- Provide first aid instructions to callers promptly.
Skills
- Professional rescuers or nurses with 6 years of experience needed.
- Strong decision-making skills in high-pressure situations.
- Excellent communication skills in German and Italian or English.
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About the job
The only trilingual canton in Switzerland is diverse in economic, cultural, and political profile. With an area of 7106 km², Grisons is the largest canton in Switzerland and with 150 valleys, 615 lakes, 140 tourist resorts, and countless sunny days per year, it offers a high quality of life. The cantonal administration of Grisons is as diverse as our landscape.
Operator of the Grisons Emergency Medical Call Center 144
Public Health Office | 80% | Chur
The Grisons Emergency Medical Call Center 144 (CES144 GR) organizes and coordinates the rescue of injured and ill persons in the canton of Grisons. It is a section of the Public Health Office and is hosted in the premises of the Emergency and Rapid Response Call Center of the Grisons Cantonal Police in Chur, which answers calls to the emergency numbers 112, 117, 118, and 144.
For the Emergency Medical Call Center 144, we are looking for an operator starting May 1, 2026, or by agreement.
- Receiving emergency calls arriving at 144
- Alerting and coordinating rescue resources as well as special teams (care team, first responder, SOS services, emergency medical sections) according to cantonal and internal plans
- Providing instructions to callers regarding first aid measures
- Documenting and monitoring the measures taken
- Reporting which doctors, dentists, and ophthalmologists are on call as well as which pharmacies are on duty
- Exchanging relevant information for intervention purposes with partners involved inside and outside the Emergency Call Center
- Primary management of interventions in special and extraordinary situations
- Working in day, night, and weekend shifts (365 days / 24 hours), on-call service
- Collaboration within working groups, secondary administrative tasks
- Strong sense of responsibility; high social skills
- Ability to quickly assess complex situations, maintain an overview, and coordinate simultaneous processes
- Mental resilience, ability to make decisions in exceptional situations and to act in a structured, professional, and targeted manner
- Affinity with IT tools, competence in using technically demanding communication systems and devices
- Diploma as a professional paramedic dipl. SSS, nurse dipl. SSS, auxiliary ambulance paramedic APF or ASM, and at least 6 years of specific professional experience
- Excellent knowledge of German; oral knowledge of Italian and/or English
- You are communicative, dynamic, and a team player
- Willingness to take the professional exam for Emergency Call Center Operator APF within four years
If you have any questions, the head of the Grisons Emergency Medical Call Center 144, Sergio Marino Calabresi, is happy to assist you at phone number 081 257 78 01.
Application deadline: April 7, 2026
