Dispatcher Customer Service Heat Pumps
CTA AG
Münsingen
Key information
- Publication date:03 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Münsingen
Job summary
Join our Swiss family business dedicated to renewable energy! Enjoy a supportive work environment with great benefits.
Tasks
- Plan service schedules to optimize technician workloads efficiently.
- Coordinate appointments with customers and installers seamlessly.
- Oversee the entire order process from entry to billing.
Skills
- Completed commercial or technical training required.
- Strong technical understanding and organizational skills needed.
- Flexible, communicative, and resilient in stressful situations.
Is this helpful?
We ensure the right temperature. As a Swiss family business with over 230 employees, we have been committed to renewable energies and energetically sensible system solutions since 1981. "Personal, honest and genuine." These are our values. We develop, produce and distribute air conditioning units, refrigeration machines and heat pumps and offer complex integrated system solutions that cool and heat rooms. As an owner-managed Swiss SME with over 70% in-house performance, CTA is committed to the Swiss workplace.
Dispatcher Customer Service Heat Pumps
To strengthen our team, we are looking for someone immediately or by arrangement
Your field of activity
- Planning of assignments and ensuring optimal utilization of the assigned service technicians
- Coordination of appointments with customers and installers
- Ensuring the flow of information with all parties involved
- Comprehensive management of the order process from recording to billing
Your backpack
- Completed commercial or technical basic training
- Strong technical understanding
- Organizational talent
- Motivated, committed and communicative
- High flexibility and resilience, even in stressful situations
- Good German skills in spoken and written form
Your perspective
You will find interesting work content, good development opportunities and attractive employment conditions with us. As a future-oriented and innovative company with energetically sensible products, we stand "in harmony with nature." Our employees are close to our hearts. In doing so, we maintain a collegial and uncomplicated relationship with each other in a family environment. We are ideally accessible by public transport and by car. Free parking spaces are available to you.
Are you interested in an exciting challenge?
Apply today. We look forward to receiving your complete application documents.
Regula Schneider
Head of HR
Tel. +41 31 720 10 18
Apply today. We look forward to receiving your complete application documents.
Regula Schneider
Head of HR
Tel. +41 31 720 10 18
