Employee Mailroom 30% (gn)

About the job

WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD

SPS is a leading outsourcing provider for Business Process Services, innovative services in intelligent data management, and the hybrid working world. Swiss quality, combined with global presence, deep industry knowledge, and the latest technologies, make SPS a reliable partner for the transformation of companies.

With holistic end-to-end solutions, SPS supports companies in making their business processes more efficient, agile, and future-oriented. Over 8,500 employees and specialized partners serve customers in more than 20 countries – with a focus on the banking, insurance, and healthcare sectors.

Your Area of Responsibility

• Responsibility for processing incoming and outgoing mail and parcels as well as courier shipments within contractual guidelines
• Ensuring correct triage and timely delivery of incoming mail
• Timely and quality processing of incoming mail and parcels according to customer-specific rules (reading and assigning to the responsible department)
• Proper investigation and handling of returns
• Delivery of shipments within the building and partial execution of courier tours with the vehicle
• Proper preparation, sorting, and handover of shipments for outgoing mail including courier shipments
• Performing additional logistical services for customers
• Handling customer inquiries personally, by phone, or by email
• Forwarding complex issues to the team leader
• Maintenance and care of equipment in the mailroom
• Support in collecting shipment volumes for statistics and performance measurements
• Independent implementation of optimization potentials in the sense of continuous improvement processes
• Cleaning and maintenance of company vehicles
• Close cooperation with customers as well as team members and cross-team in the central mailroom

Your Profile

• Completed training as a logistics specialist EFZ Distribution or comparable training
• Experience in the field of PostMail, postal logistics, or comparable logistics activities
• Reliable, honest, and independent personality with precise working methods
• High teamwork skills and strong customer orientation
• Polished manners
• Driver's license category B
• Physically resilient and good on foot
• Willingness to work flexible hours and special assignments
  • A shift consists of two deployment blocks: 06:00–08:00 and 14:30–18:00.
• Very good German skills in spoken and written form, additional languages are an advantage
• Clean criminal and debt register extract

Benefits

• A future-oriented employer driving the digitalization of the Swiss economy 
• A dynamic environment in a Swiss company with global structures
• Central workplace in the canton of Schaffhausen
• Participation in Reka checks as well as health care/fitness subscription
• Subsidies for public transport subscriptions and free Business Half-Fare Card subscription
• Attractive employee discounts for many brands and products

Your Contact