Assistant Reservation Manager INTERNSHIP M/F
Fairmont Grand Hôtel Geneva
Sofitel Marseille Vieux-Port, Marseille, France
Key information
- Publication date:08 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Sofitel Marseille Vieux-Port, Marseille, France
Job summary
Join the iconic Sofitel Marseille Vieux Port, a luxury hotel! Experience a vibrant work environment with Mediterranean charm and local cuisine.
Tasks
- Assist the Reservations Manager with administrative tasks.
- Implement pricing strategies and manage room sales effectively.
- Collaborate with the sales team and handle guest reservations.
Skills
- Previous hospitality experience preferred; fluent in English.
- Strong presentation and communication skills are essential.
- Proficient in Microsoft Office and willing to learn new software.
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Want to work under the Sun of Marseille?
The Sofitel Marseille Vieux Port 5*, an iconic address in the heart of the Phocaean city, is looking for an intern for the reservation service. If you want to live an unforgettable new professional experience combining French luxury and refined local gastronomy under the Mediterranean sun, all in an idyllic setting with the best view of Marseille, join our teams!
The Sofitel Marseille Vieux Port is a must-stop in the South Region inspired by the history of Marseille. It offers a unique view of the Old Port and has 134 rooms including 3 suites, several dining outlets, and a Spa.
The hotel is intended to welcome a high-end clientele in the business and leisure markets and has 8 meeting rooms.
Contact:
Marion Donzelli
Reservation Manager
Marion.donzelli@sofitel.com
6-MONTH INTERNSHIP starting January 5, 2026
Attached to the commercial team of Sofitel Marseille Vieux Port, you assist the
Reservation Manager and her team in monitoring hotel reservations.
A true lifeline of the hotel, the Reservation Service allows you to acquire
expertise in sales discourse of services, adapted to the Luxury industry.
The main tasks are:
- Assist the Reservation Manager in the administrative follow-up of files
- Monitor and apply the pricing grid and commercial strategy for room sales
- Collaborate with the commercial team and the revenue manager
- Make individual reservations
- Check and enter reservations
- Manage and monitor groups
- Accompany client meetings and scouting visits
Tools and training available:
- Training in commercial speech, Sofitel sales pitch
- Training on ResaWeb / Opera software and other ACCOR Group tools
Minimum 6 months, the following skills are preferred if possible:
- 1st hotel experience desired
- Fluent English
- Good presentation
- Autonomy, initiative, and creativity
- Proficiency in Microsoft Office
Meal allowances
2 consecutive weekly rest days
Free parking possibility / Contribution to public transport costs
Practical info:
Marseille Saint-Charles train station 3 km Marseille Provence Airport (Marignane) 30 km
Bus stop right in front of the establishment Catalans beach 5 minutes on foot
Metro 1 station Old Port 15 minutes on foot
