Hotel Service Coordinator HFR 80-100%

About the job

The Logistics Department is looking for a

Hotel Service Coordinator HFR

80-100 %

Your mission:

As a Hotel Service Coordinator HFR, you will play a key role in patient comfort and be at the heart of coordinating and developing our hotel services to ensure a positive and consistent patient experience across all HFR sites.

Your main tasks:

• Ensure the operation of the HFR Hotel Service and patient meal order management, ensuring compliance with quality and efficiency standards
• Supervise, motivate, and support the hotel assistant teams at the Fribourg and Riaz sites, fostering a collaborative and caring work environment
• Oversee the delivery of outsourced services at the Meyriez and Tafers sites, according to HFR requirements
• Manage, plan, and implement service development projects aimed at creating and deploying a portfolio of innovative services
• Promote smooth and constructive collaboration with internal and external partner services
• Actively support hotel assistants on the ground when the situation requires
• Participate actively in HFR projects upon request

Your profile:

• Bachelor's degree or diploma from a hotel school, or equivalent training
• Several years of experience in a similar leadership role in catering or service
• Knowledge of food service in a hospital environment
• Excellent command of French or German with very good knowledge of the other language
• Kind and inspiring leadership: you enjoy supporting, motivating, and valuing your teams
• Strong service and quality orientation with excellent organizational and planning skills
• Ease in communication and interdisciplinary collaboration, with a constructive and solution-oriented approach
• Ability to work independently, initiative, and a hands-on approach

Start date: immediately or to be agreed

Information: Ms. Stefanie Jacinto, Head of Catering and Hospitality HFR, tel. +41 26 306 15 44.

Application deadline: April 26, 2026

Ref: HFR-IN-261401