Head of Administration Services & Communication 50 - 60 %

About the job

Head of Administration Services & Communication 50 - 60 %

Do you like taking responsibility, want to drive things forward, and keep an overview even in hectic phases? Do you enjoy the mix of planned work and reacting to the unexpected? Then we look forward to meeting you! We offer you a versatile range of tasks in the exciting field of psychology.

Department: Applied Psychology

Start of work: From July 1, 2026, or by arrangement / Application deadline until March 13, 2026

• Within the Services & Communication (S&C) department, you will lead the Administration S&C team with 2 employees who are used to working very independently
• Operational participation in the administrative tasks of your team and in daily business (approx. 20%)
• Responsibility for designing and developing processes and interfaces in the Department of Applied Psychology as well as with the Department of Finance and Services
• Leading and implementing projects at the department and division level as well as collaborating and representing the department in cross-departmental ZHAW projects
• Supporting the department head in topics such as the spatial development of the department
• Completed commercial training as well as further training and experience in administration and organization or a business administration university of applied sciences degree with corresponding professional experience and performance record
• Further training in project management as well as experience in leading demanding and cross-organizational projects
• Very good German skills in spoken and written form
• Proficient user knowledge in MS Office products and openness to familiarize yourself with new, company-specific systems
• Flexibility in dealing with various stakeholders of an expert organization
• Strong customer and service orientation as well as communication skills
• High initiative as well as precise and independent working style
• Hands-on mentality

The ZHAW Zurich University of Applied Sciences is one of the largest multi-disciplinary universities of applied sciences in Switzerland, with over 14,000 students and over 11,000 continuing education participants, as well as around 3,700 employees.

The ZHAW Department of Applied Psychology is the leading competence center for scientifically based applied psychology in Switzerland. It consists of three institutes and two departments. With the bachelor's and master's degree programs, the research & development area, as well as the consulting and continuing education offerings, scientifically based knowledge is made usable for people and companies in their living and working environments.

We look forward to receiving your meaningful application by March 13, 2026, exclusively via our online form.

ZHAW is committed to gender-mixed and diverse teams to promote equality, diversity, and innovation.

We offer university-appropriate working and employment conditions and actively promote the personnel development of our employees and managers. A detailed description of the benefits can be found on the "Working at ZHAW" website. Here are the main points:

Michael Dietmann

Head of Services & Communication of the Department of Applied Psychology

Tanja Bucher

Recruiting Manager