Business Agility Coach & Flight-Crew Captain (80–100% – all identities and backgrounds)

About the job

Switch supports universities, research institutions, and organizations of critical infrastructures in Switzerland with around 180 employees on their way to a secure and trustworthy digital age. With innovative IT services, secure infrastructures, competent consulting, and networking of relevant professional communities, we contribute to our customers effectively and efficiently utilizing the opportunities of digitalization.

About us

Business Agility Coach & Flight-Crew Captain (80–100% – all identities and backgrounds)

Your role – what you will move with us

Strategy needs flow – that’s why we create a new role with real leverage with the Flight-Crew Captain.

You ensure that our strategy does not end on slides but is effectively implemented. With the Flight Level System, you connect strategy, coordination, and implementation – clearly, transparently, and effectively. You make priorities explicit, make goal conflicts visible, and ensure that Switch remains focused and in flow.

Specifically, this includes the following tasks:

Flight Level 3 – Moderating the strategic level

• Moderation of strategy and alignment sessions, including executive management, business owners, and product managers
• Ensuring clear and transparent prioritization
• Translating strategic goals into operational focus
• Moderating cross-departmental coordination on dependencies
• Enabling leaders and agile coaches for collaboration at Flight Level 2
• Making systemic bottlenecks and dependencies visible
• Ensuring transparent and economically sensible prioritization
• Detecting bottlenecks early
• Preventing local optimization at the expense of the overall system
• Structuring decision-making bases
• Acting as a sparring partner for executive management
• Building and strengthening an internal facilitation community
• Systemically aligning coaching activities
• Building sustainable organizational capability

What you bring

• Experience in a similar role with overarching control of initiatives and strategic alignment; ideally knowledge of the Flight Levels System or comparable approaches
• Extensive experience in moderation at the executive management level
• Solid experience with Kanban, goal systems (e.g., OKR – Objectives & Key Results) at the organizational level or in designing operating models
• High credibility and excellent communication skills
• Structured thinking and pragmatic implementation skills
• Ability to challenge constructively and act solution-oriented
• Very good German and English skills
• Understanding that this is not a reporting role but a strategic facilitation and system responsibility role to enable Switch as an organization to create even more successful impact

What you can expect from us

• The opportunity to take on a formative role with great impact between strategy and operations
• A learning organization that creates transparency with Flight Levels, clarifies priorities, and effectively shapes collaboration
• An extremely collegial working environment committed with passion to education and research in Switzerland
• Flexible working model (working hours, home office, compensation of overtime, etc.)

Switch consists of people from the most diverse backgrounds and lifestyles. We value diversity and invite applications from all walks of life. We do not discriminate based on gender identity, sexual orientation, ethnicity, religion, age, disability, pregnancy status, or other differences.