Waiter/Waitress (m/f/d)

About the job

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a director of daily life!

Our locations are unconventional places where everyone feels at home – places born from a mix of influences, freedoms, sensations, and emotions. Each Mama tells the story of the city it is located in, and all influences merge together. We offer our guests a cheerful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants – Mama Shelter is a dynamic, a vibe: real urban retreats, not only aesthetically pleasing and modern but also popular, welcoming, and sexy.

Regardless of your role, we are all here to make the customer experience unforgettable.
Our mission: to enrich people with small moments of happiness. 

Our growth allows us to offer our teams great career paths through internal development and international mobility – regardless of degrees or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations with a global brand portfolio. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion:

Mama is an inclusive company, and our goal is to recruit and promote diverse talents. Our job postings are gender-neutral; the generic masculine is used here only for better readability. 

Job Description

THE MISSION?

Our guests are in the best hands with you. 🤗

You are responsible for the smooth running of personal service: from taking orders to payment – and don’t forget to clear the tables. Otherwise, no dessert, just like at mom’s! 😈

Before service, you ensure the proper setup and restocking of the restaurant.

You guarantee that the customer experience is always perfect. 🤜

Qualifications

MADE FOR YOU? ONLY IF…

• You know how to carry at least 3 plates at the same time – if not, you are ready to take on the challenge. 💪
• Details matter to you – thanks to your foresight, nothing escapes you!
• Like an elephant, you never forget a face (or an order). 😉
• You are attentive 🤗 and friendly, overflowing with warmth and not knowing where to put it!
• You are versatile and even a bit of a salesperson!
• You can handle any situation; Master Yoda has taught you everything… 🧘.

YOUR LITTLE EXTRAS:

• Your smile is contagious – "maybe just a detail for you, but it means a lot to us" 😉🎤
• Like Michael Scofield – you can be tattooed and still not scare children. 😐
• You have also served Christmas dinner for people other than your uncle and aunt. 🍽️🎄

Additional Information

🎶 We are sure you know the rhythm:

1st Verse: We arrange a first phone interview with our HR department if your application fits our rhythm.
Chorus: After the successful phone interview, we will see you at Mama, be ready!
(Chorus x2 depending on the position)

Last Verse: Mama will not leave you in the dark; you will receive an answer from us, no matter the outcome.