Clerk Dispatch (m/f/div.) REF267859L

Company Description

This is what Bosch is about: About you, our business, our environment.
At Bosch, we shape the future with high-quality technologies and services that inspire enthusiasm and improve people's lives. Our promise to you is rock solid: We grow together, enjoy our work, and inspire each other.

Bosch Thermotechnik AG is one of the world's leading providers of energy-efficient products for indoor climate and hot water comfort. As a system expert, Bosch Thermotechnik offers solutions for heating, air conditioning, hot water, and photovoltaics, as well as the appropriate service offerings. In Switzerland, we market our own brands Bosch and Buderus.

At our location in Steinhausen, we are looking to strengthen our dispatch team with a communicative and service-oriented personality as a Clerk Dispatch (m/f/div.).

Job Description

• You are the central contact person for our customers, advise them on our service offerings, and coordinate appointments for our service technicians.
• You enjoy working in a team and appreciate a lively workday with lots of customer contact.
• You ensure correct and up-to-date maintenance of our system master data in SAP and keep an overview even in hectic moments.
• You enjoy discovering the diverse tasks in customer service every day and bring enthusiasm for service-oriented work.

Qualifications

• Education: Commercial basic training (EFZ) or an equivalent qualification
• Experience: Industry knowledge is an advantage – but more important to us are your positive attitude and willingness to learn new things.
• Personality: enthusiastic, communicative, and responsible personality with good manners
• Working style: structured, reliable, flexible, and independent
• Language skills: German as native language

Additional Information

What you can look forward to

You can expect a varied workday with lots of customer contact, where no day is like the other. In a modern and appreciative work environment, you take on a central role in customer service – with responsibility, initiative, and team spirit. If you enjoy organizing, seek direct contact with customers, and feel comfortable in a dynamic environment, you are exactly right with us. We look forward to your application!

What we offer

• Attractive social benefits
• Meal allowance in the form of lunch checks
• Free parking spaces
• Collegial, open-minded, and appreciative work environment
• The opportunity to make a difference and actively shape things

Find more benefits here: our benefits

Contact Human Resources
Dajana Levarda, HR Business Partner
Tel. +41 61 816 10 98

Contact Department
Lulzim Sacipi, Head of Customer Service Administration
Tel. +41 41 748 71 29