Supervisor / Caregiver - Provisional Detention 80 - 100 % - Career changers welcome

Supervisor / Caregiver - Provisional Detention 80 - 100 % - Career changers welcome

At Zurich West Prison, we support people in one of the most challenging phases of their lives: directly after their arrest. As a Supervisor / Caregiver - Provisional Detention, you take responsibility for safety, order, and care, thereby making a valuable contribution to society.

Are you empathetic, yet consistent, and do you enjoy direct contact with people from various backgrounds? Then we look forward to getting to know you.

Provisional Detention - the first contact point at Zurich West Prison (GZW):

At GZW, we are on duty 365 days a year in shifts. In the Provisional Detention department, you are the first point of contact for detainees after their arrest and ensure that safety, care, and structure are guaranteed from the very beginning.

Are you empathetic, yet consistent, and do you enjoy direct contact with people from various backgrounds? Then we look forward to getting to know you.

Provisional Detention - the first contact point at Zurich West Prison (GZW):

At GZW, we are on duty 365 days a year in shifts. In the Provisional Detention department, you are the first point of contact for detainees after their arrest and ensure that safety, care, and structure are guaranteed from the very beginning.

• You accompany detainees in particularly stressful situations such as detention shock, suicidality, or after personal crises, and shape their daily routine within clearly defined structures.
• You monitor all security-relevant processes; from the admission of new individuals to cell checks and the operation of technical systems.
• You conduct body searches, secure evidence, check belongings, and accompany detainees, including those with psychological, physical, or addiction-related burdens.
• In crisis situations, you respond competently and responsibly and take on the responsibility for several departments independently during night shifts.
• You work closely with the interdisciplinary care team and jointly develop sustainable solutions for care.
• Written documentation and reporting are part of your daily routine, as well as conveying house rules and enforcing applicable regulations.

What you bring with you

• You are at least 25 years old, have a vocational qualification (EFZ or journeyman certificate), and have no entries in the criminal or debt collection register.
• You have at least 3 years of general professional experience; further training as a specialist in prison service is an advantage. Career changers are welcome.
• You have very good German language skills, both spoken and written; oral foreign language skills are a plus.
• You have MS Office user knowledge and are comfortable with digital tools.
• The position requires shift work (including day, night, weekend, and on-call duties) as well as a high level of physical and mental resilience.
• You are communicative, conflict-capable, and resilient even in emotionally demanding situations. At the same time, you bring high social competence, assertiveness, and joy in working with people from diverse backgrounds.

What you benefit from

• Zurich West Prison is centrally located next to the Hard Bridge, giving you excellent access to public transport.
• You can expect a well-thought-out introduction as well as a large range of professional training and further education in theory and practice.
• A lunch check card and an excellent staff restaurant.
• 24/7 access to the fitness area of the PJZ allows you to achieve the perfect work-life balance.
• We offer you a fair, secure, and overall good employment package.
• You are meaningfully engaged in a socially relevant environment.

This is how you become part of us - five steps to employment

1) Application via our online tool

2) Online assessment

3) Virtual introduction with line management and HR

4) Personal introduction and trial day at GZW

5) Final decision

We are committed to unbiased application processes and therefore ask you to refrain from including motivation letters, application photos, and information about your marital status in your application. For this reason, we also use an online assessment early in the process to evaluate applicants as objectively as possible.

Further questions?

If you have any questions about the position, Danijel Petrovic, Head of Provisional Detention, Tel. 043 257 30 05 is happy to assist you.

Questions regarding the application process will be answered by the Recruitment & Assessment team, Tel. 043 258 34 59.

2) Online assessment

3) Virtual introduction with line management and HR

4) Personal introduction and trial day at GZW

5) Final decision

We are committed to unbiased application processes and therefore ask you to refrain from including motivation letters, application photos, and information about your marital status in your application. For this reason, we also use an online assessment early in the process to evaluate applicants as objectively as possible.

Further questions?

If you have any questions about the position, Danijel Petrovic, Head of Provisional Detention, Tel. 043 257 30 05 is happy to assist you.

Questions regarding the application process will be answered by the Recruitment & Assessment team, Tel. 043 258 34 59.