Kanton Zürich
Zürich
Yesterday
Specialist in Professional and Quality Issues 80 - 90%
- Publication date:17 October 2025
- Workload:80 – 90%
- Place of work:Zürich
Job summary
Join the Kantonale Sozialamt as a Fachspezialist/-in! You’ll enhance support for individuals with disabilities.
Tasks
- Implement the SEBE system in a diverse, team-oriented environment.
- Conduct audits in social institutions based on quality guidelines.
- Handle complaints and oversee quality assurance processes.
Skills
- Bachelor's in social education or psychiatry; experience preferred.
- Strong analytical skills with excellent writing capabilities.
- Service-oriented, solution-focused approach in administrative tasks.
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About the job
Specialist in Professional and Quality Issues 80 - 90%The Cantonal Social Office performs diverse, controlling, and operational tasks in social assistance, social insurance, social services, and the asylum sector. Since January 2024, it has been responsible for implementing the Self-Determination Act. This act creates more freedom for people with disabilities in choosing support services in the form of advice, care, and accompaniment. More information can be found at www.zh.ch/sebe
The Social Services Department is responsible for specialized services for people with support needs. The Professional and Quality Issues team handles tasks related to the quality of care and accompaniment services for people with disabilities.
Due to retirement, we are looking to complement our team as of February 1, 2026, or by agreement, for a Specialist in Professional and Quality Issues 80-90%
The position
- You contribute to the implementation of the SEBE system in a varied, project- and team-oriented environment.
- You check the fulfillment of the licensing requirements for social institutions according to IFEG.
- You plan and conduct professional audits in social institutions based on the SODK Ost+ quality guidelines and prepare the audit reports.
- You handle complaint reports formally and substantively, coordinate the procedure, and conduct supervisory visits.
- You work project-based, team-oriented, and engage in diverse professional exchanges with internal and external bodies.
Your profile
- You know the SEBE system and want to make your personal contribution to its implementation.
- It is natural for you that the needs of people with disabilities are the focus of your work.
- You are a committed and team-oriented personality with training in social pedagogy or psychiatry (Bachelor).
- Ideally, you have experience in institutional work with people with disabilities.
- You have strong analytical skills and very good written competencies.
- You think in networks and act in administrative procedures in a service-, practice-, and solution-oriented manner.
- You are interested in trends and developments related to services for people with disabilities.
Our offer
If you see challenges as opportunities and diversity as enrichment, you will feel comfortable with us. You will be able to contribute and make an impact. The Canton of Zurich is a solid, fair, and reliable employer. Of course, we offer attractive employment conditions and a workplace in a central location in the city of Zurich.
The next step
Please use the online tool for your application. For further information, please contact Ms. Esther Brechbühl-Kubli at 043 259 52 65. We look forward to your interest and to getting to know you.
Maybe your new environment? www.zh.ch/sozialamt
