Head of Medical Secretariats

Company Description

With nearly 1,200 employees, the hospitals and Medicentres of the Arc Network cover the medical needs of a population of over 50,000 inhabitants and are characterized by their dynamism, excellent infrastructure, and constant commitment to developing local and quality services.

As local establishments relying on multidisciplinary skills serving patients, the Moutier Hospital offers high value-added activities in the somatic fields.

The medical secretariats of Saint-Imier and La Chaux-de-Fonds are essential pillars serving the population of the Bernese Jura and the Neuchâtel region. They stand out for their close ties with patients, the versatility and complementarity of their teams, as well as a strong spirit of mutual aid and collaboration. Each member of the secretariat takes pride in working in a coordinated and humane manner, while fostering a pleasant, dynamic, and respectful work environment. This team culture allows for a warm welcome and quality care for all patients and healthcare professionals.

Job Description

• Welcome, support, and integrate newly arrived assistant doctors and trainees
• Coordinate and ensure administrative follow-up related to the activity of assistant doctors/trainees (schedules, files, training organization, etc.)
• Actively support department heads in their daily tasks and the management of the secretariat teams
• Handle the drafting, sending, and follow-up of official letters and documents (letters, certificates, medical reports, etc.)
• Perform all medical secretarial administrative tasks (patient file management, appointment scheduling, patient follow-up, filing)
• Perform common medical procedures according to profile (blood draws, ECG, etc.)
• Contribute to the continuous improvement of processes and quality of services
• Regular travel to our La Chaux-de-Fonds site

Qualifications

• Federal diploma of medical assistant, commercial employee diploma, certified medical secretary, or equivalent qualification
• Proven experience in a similar position, ideally within a large team
• Excellent stress resistance and ability to manage complex situations
• Strong ability to effectively prioritize tasks and organize work according to urgency
• Proven team coordination skills, especially to supervise and support a team of 23 collaborators
• Autonomy, sense of responsibility, and ability to work independently
• Initiative and ability to find solutions in unforeseen situations
• Excellent interpersonal skills and service orientation
• Mastery of administrative tasks and common medical procedures

Additional Information

We offer:

• A varied and stimulating job within a dynamic and close-knit team.
• A pleasant working environment within a constantly developing institution.
• An attractive salary, in accordance with the standards of the collective labor agreement for Bernese hospitals and clinics.

Our institution promotes diversity and equal opportunities. Female and male applications are encouraged.