Sales Operation Manager (f/m/d) | 100% | Hybrid working model | Zurich

About the job

Company Description

Welcome to SMG Swiss Marketplace Group!

The SMG Swiss Marketplace Group simplifies life with innovative digital solutions and has been transforming entire industries since its founding in 2021 – born from the merger of Scout24 Switzerland and TX Markets. We operate in the areas of real estate, automotive, general marketplaces as well as finance & insurance and live our values: Better Together, Aim High and Act Responsibly.

Job Description

Your Mission

You ensure that our field and inside sales teams achieve their performance goals and specifically develop the sales organization further. In doing so, you optimize processes, systems, tools, and KPIs and ensure consistent application of our sales methodology.

With high data quality in Salesforce and other systems, you create the basis for reliable reporting and forecasting. In addition, you actively contribute to the further development and successful implementation of our go-to-market strategy.

Specifically, you will:

Strategic

• Analyze customer potentials and develop growth strategies together with Sales & Monetization
• Continuously optimize sales processes, tools, KPIs, and dashboards and drive automation
• Build transparent reporting (e.g., in Salesforce/Tableau) to manage performance and forecasting

Operational

• Support the sales organization as a Salesforce power user (data, adjustments, quality assurance)
• Conduct training on sales processes, tool usage, and data standards
• Manage performance, pipeline, and forecasts with sales managers and ensure process compliance
• Support key account, account, and digital account managers in customer development
• Lead and accompany sales projects and product launches
• Support the Head of Sales and Head of New Business in operational and strategic daily business

Additionally, you are responsible for:

• The continuous development of sales processes, tools, and methods across the entire field and inside sales organization
• The prioritization and management of requirements related to systems, data, reporting, and operational sales support
• Close coordination of central stakeholders from sales, monetization, product, and technology to ensure operational efficiency
• The quality, integrity, and usability of the entire sales data landscape (including Salesforce, reporting, and KPI framework)
• Leading cross-functional working groups and project teams within sales projects and product launches

Qualifications

You bring

• A completed degree, ideally in data management, IT, or a related field
• Several years of experience in sales operations (ideally in digital marketplaces, SaaS, or B2B)
• Proven success in optimizing sales processes and increasing productivity
• Very good knowledge of sales processes and tools, especially Salesforce (including administration & configuration)
• Experience in pipeline management, forecasting, and KPI-based control
• Routine in working with cross-functional teams (e.g., in product launches and growth initiatives)
• Ability to translate strategic goals into clear, measurable operational processes
• Very good German and English skills (French or Italian an advantage)

Additional Information

We offer you 

• 6 weeks of vacation (with the option to buy up to 10 additional days)
• 40-hour workweek
• 18 weeks maternity leave and 6 weeks paternity leave. Also applies in case of adoption.
• Flexible working models (work-life balance is very important to us)
• Access to platforms for mental health, well-being, and counseling
• Half-fare travelcard for public transport and 1st-class train travel between SMG locations in Switzerland

Recruitment Process
We are convinced that recruitment is a two-way matter: both parties get to know each other. Here is what you can expect

• Initial introductory interview
• Interview with the hiring team 

Diversity at SMG
At SMG, we value diverse perspectives and believe in the potential of every individual. We welcome applications from people with diverse backgrounds – even if you do not meet all the requirements. Together we develop skills, appreciate differences, and create impact.

Apply now
Send us your meaningful resume and any additional documents that show us why you are perfect for us.

#LI-Hybrid

About us

SMG Swiss Marketplace Group AG is a pioneering network of online marketplaces and an innovative digital company that simplifies life for people with forward-looking products.

SMG Swiss Marketplace Group AG offers customers the best tools to support them in important life decisions. The portfolio includes real estate ( ImmoScout24 , Homegate , Flatfox , alle-immobilien.ch ,  Immostreet.ch , home.ch , Publimmo , Acheter-Louer.ch , CASASOFT , IAZI ), automobiles ( AutoScout24 , MotoScout24 ), general marketplaces ( anibis.ch , tutti.ch , Ricardo ) as well as finance & insurance ( FinanceScout24 , moneyland.ch ).

Disclaimer / Note for Agencies

SMG Swiss Marketplace Group AG primarily works directly with applicants. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have explicitly requested their support for specific positions.
All submissions without prior request by our Talent Acquisition team will neither be considered nor acknowledged.
We thank recruitment agencies for their understanding and cooperation in adhering to this policy.