SALES & GUEST SERVICE EMPLOYEE (60-80%)
Stiftung LUCERNE FESTIVAL
Lucerne
Key information
- Publication date:14 October 2025
- Workload:60 – 80%
- Contract type:Permanent position
- Place of work:Lucerne
Job summary
Join Lucerne Festival, a vibrant hub for classical culture! Enjoy a dynamic work environment with great opportunities.
Tasks
- Acquire and manage key accounts and tour operators.
- Handle ticket sales and provide customer information and advice.
- Support administrative tasks like ticket handling and invoicing.
Skills
- Commercial training completed with strong relationship-building skills.
- Fluent in German and English; other languages are a plus.
- Good IT skills and flexibility to work in a festival environment.
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YOUR TASKS:
- Acquisition and support of major customers and tour operators
- Ticket sales, customer information and advice on program content in the back office and at the box office
- Assistance with order processing
- Support in the development of offers and their billing
- Administrative tasks in the back office (e.g. ticket handling, shipping, accounting, dunning, maintenance of the customer database)
- Support of the Sales & Guest Service management in handling customer feedback
- Support in guest care on site during the festivals, including weekend and evening shifts
YOUR PROFILE:
- You have completed a commercial basic education
- You enjoy building and maintaining new business relationships
- You have a quick grasp, are a team player and resilient
- You are used to working independently, structured and carefully
- You can express yourself well in German and English, any additional foreign language is an advantage
- You bring good IT user skills
- You enjoy working in a dynamic festival environment. Commitment and flexibility (seasonal fluctuations) are a matter of course for you
- You are enthusiastic about classical and contemporary music
We offer you an exciting environment in the world of classical culture. Take your chance and send your complete application documents by November 5, 2025, by e-mail to the following address: recruiting@lucernefestival.ch
Lucerne Festival T +41 (0)41 226 44 40 Stephanie Murray-Robertson lucernefestival.ch Personnel We do not accept dossiers from personnel agencies for this position.
