Supervisor Spa Reception (m/f/d)
The Chedi Andermatt *****
Andermatt
Key information
- Publication date:19 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Andermatt
Job summary
Join our Spa team and ensure smooth operations at our luxury hotel. Experience a supportive work environment with great benefits.
Tasks
- Oversee daily spa operations, ensuring quality and hygiene standards.
- Lead and motivate the spa team, training new staff members.
- Ensure excellent guest satisfaction through professional service.
Skills
- Completed hotel or commercial training with 2+ years in a similar role.
- Strong leadership and motivational skills to develop the team.
- Excellent communication skills in German and English, other languages a plus.
Is this helpful?
Co-responsibility for the smooth spa operation including quality, hygiene, and safety standards as well as daily inspection of the spa area
Leadership, motivation, and coaching of the spa team as well as onboarding of new employees and representation of the Spa & Recreation Managers / Assistant Spa Managers
Ensuring excellent guest satisfaction through professional care, service recovery, and active recommendation of offers and experiences
Monitoring bookings, spa reservations, and membership management including billing, promotions, and in-house marketing
Inventory and cost control such as stocktaking, goods usage control, and ordering
Implementation and control of all spa standards and SOPs as well as close cooperation with other hotel departments and participation in relevant meetings
Your profile
Completed commercial or hotel management training as well as at least 2 years of experience in a comparable position
High affinity for spa & recreation as well as strong quality and service awareness
Strong leadership and motivational skills for team development
Strong social skills, resilience, and professional appearance as a role model
Very good German and English skills, additional languages advantageous
Our benefits
- Workplace in a region with very good quality of life and high recreational value
- Various discounts in the Andermatt region
- Attractive accommodation conditions in Swiss Deluxe Hotels & Orascom Hotels
- 50% discount in our F&B outlets as well as family & friends rates
- Up to 50% financial support for further training and language courses
- Provided and free cleaned work clothing
