Coordinator Contract + Lead Management (m/f/d)

At Endress+Hauser, progress happens through collaboration. As a globally leading provider of measuring instruments, our approximately 17,000 employees shape the future in the field of process automation. Whether in the innovation and implementation of new technologies within the team, collaboration in the development of new devices, or strengthening important relationships with various global industries: Our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

We are looking for a Coordinator Contract + Lead Management (m/f/d) to complement our team at the Sales Center Switzerland and take our customer relationships to the next level – with professional project management, customer focus, and a lot of passion for technical services.

What is this position about?

Do you have a knack for accompanying customer projects from inquiry to implementation? Do you love structuring complex processes while always keeping the customer in mind?
Then this role is made for you! In this position, you are the driving force behind our service projects and ensure that everything runs smoothly – from the initial idea to successful project completion.

What tasks will you take on?

You:

• advise our customers on-site and by phone – solution-oriented and practical.
• create customized service offers and accompany them from planning to implementation.
• coordinate smooth project processes together with our technical teams.
• monitor schedules, costs, and quality – you keep all strings in your hand.
• successfully bring projects to completion – including documentation, customer handover, and feedback discussions.
• travel activity within Switzerland 60%.

What do we expect from you?

You bring:

• a technical basic education (mechanical, electrical, or electronic) with commercial training or several years of relevant professional experience.
• experience in measurement and control technology and in project management.
• proficient use of Microsoft 365, Salesforce Service Console, and SAP.
• very good German and English skills.
• initiative, customer orientation, and a good sense for people.

What can you expect from us?

• We are a family business with great commitment and a sustainable vision.
• We promote lifelong learning through diverse training and further education opportunities, internal knowledge transfer, and e-learning.
• We place great value on a healthy work-life balance with flexible working hours.
• We offer a modern working environment with amenities such as our own cafeteria.
• We are committed to sustainability and actively participate in EcoVadis to promote environmentally conscious business practices.
• We support our employees with family-friendly offers such as daycare centers and holiday care.

How do you apply?

To apply, please upload your documents on our career page. Unfortunately, applications sent to us by email cannot be considered due to data protection reasons.