AI, Data & Integration Engineer (Workato / Salesforce)

About the job

What will excite you 

• The implementation of concrete AI, data, and integration solutions for renowned clients from healthcare, manufacturing, retail, and the public sector 

• The use of state-of-the-art technologies such as Workato, Salesforce Agentforce and Anthropic Claude in enterprise environments 

• A hybrid work model that allows you flexibility to work both from home and from our centrally located offices in Zurich, Bern, Lausanne, or Geneva 

• A culture characterized by team spirit, knowledge sharing, and a shared passion for digitalization and AI 

• A mentoring model that introduces you to everyday work and supports your professional as well as personal development 

• An attractive salary with a healthy work-life balance 
  
  

What you will do 

Integration and Automation 

• Design and development of enterprise integration solutions with Workato  

• Implementation of end-to-end process automations across system and organizational boundaries 

• Building and operating data pipelines between cloud systems (ERP, CRM, HR, databases, APIs) 

• Event-driven architectures and real-time integrations 

AI & Agentic Systems 

• Development of AI-supported workflows and agentic AI solutions based on Workato, Anthropic Claude, Salesforce Agentforce or Microsoft Foundry 

• Design and implementation of RAG architectures for enterprise contexts 

• Integration of LLM capabilities into existing business processes and system landscapes 

• Prompt engineering and evaluation of AI outputs in productive environments 

Data Engineering 

• Modeling and transformation of business data (ELT/ETL) for analytical and operational purposes 

Salesforce 

• Technical support of Salesforce projects (Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud) 

• Integration of Salesforce into the overall system architecture via Workato and APIs 

Cross-functional 

• Close collaboration with business stakeholders to translate requirements from the customer experience area (sales, commerce, service, marketing) into technical solutions 

• Support in customer workshops, technical consulting, and code reviews 
  
  

What you bring 

• At least 3-5 years of experience in integration, automation, or data engineering in enterprise environments 

• Proven practical experience with iPaaS platforms (ideally Workato, alternatively MuleSoft, Boomi) 

• Solid understanding of API design (REST, GraphQL, Webhooks) and modern data formats (JSON, XML) 

• Project experience with AI/LLM technologies (prompt engineering, API integration, RAG basics) 

• In-depth knowledge of Salesforce products: Sales Cloud, Service Cloud, Experience Cloud and/or Marketing Cloud 

• Proven skills in Python, JavaScript, or SQL for data transformations 

• Relevant Workato and/or Salesforce certifications are an advantage 

• Analytical thinking, structured problem solving, and personal responsibility 

• Strong communication skills in German and English