Specialist in Trusted Medical Service
ÖKK Versicherungen AG
Landquart
Key information
- Publication date:27 October 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Landquart
Job summary
Join our team as a Fachspezialist*in at the Vertrauensärztlicher Dienst! Enjoy a flexible work-from-home environment and exciting opportunities.
Tasks
- Conduct insurance medical assessments and manage inquiries.
- Coordinate medical information with providers and clients effectively.
- Identify process improvements and contribute to quality assurance.
Skills
- Completed medical training or equivalent qualifications required.
- Strong communication skills in German, French, or Italian.
- Proficient in MS-Office; familiarity with SYRIUS is a plus.
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Specialist
Trusted Medical Service
Trusted Medical Service
100%, Landquart, Work@Home
What to expect
- Insurance medical assessments: You take over the triage and processing of trusted medical inquiries, evaluate medical reports, and create well-founded recommendations within the framework of a delegation concept.
- Interfaces and professional exchange: You are in close contact with our service departments. You coordinate inquiries and information with service providers and customers to optimally clarify medical matters.
- Communication management: You are the contact person for customers, service providers, other external and internal offices – answer questions, clarify concerns professionally, and find solution-oriented ways even in challenging situations.
- Projects, processes, and quality assurance: You identify optimization potential in daily business and contribute to the further development of processes and quality standards. You make your knowledge available in projects and working groups.
- Organization and administration: You manage incoming mail (digital and physical), complete documentation, process feedback from customers and service providers, and formulate professional, clear responses to ensure a smooth daily routine.
What you bring
- Completed nursing/medical basic training or equivalent qualifications
- Several years of clinical experience and ideally experience in the insurance medical environment
- Quick comprehension, analytical and efficient working style
- Very good oral and written communication skills
- Ability to clearly present complex medical-legal issues
- Confident communication in German; French and/or Italian skills are an advantage
- Confident use of MS Office; SYRIUS knowledge is an advantage
