Customer Support Employee (m/f/d) 100%

Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.

To complement our team at our General Agency Aargau and to provide our customers with high-quality services, we are looking for a customer support employee. The Baden location is an important hub in the German-speaking part of Switzerland and is not only a contact point for our customers regarding insurance coverage questions but also a partner of various well-known brokers in the region.

The following diverse tasks await you:

• Creating quotes in the areas of non-life and private pension
• Opening claims cases and handling minor damages
• Active collaboration with our field staff
• Direct customer contact by phone and at the counter

This is what sets you apart:

• Commercial training in the insurance industry and experience in customer support at a multi-line insurer
• A VBV certification or industry-specific further training (e.g., professional certificate) is an advantage
• Strong service orientation with a structured and efficient working style
• Independent, reliable, and balanced personality
  Organizational talent
• Confident German language skills, both spoken and written
• French skills and other languages are an advantage

If you are also dynamic, resilient, and an all-rounder in the insurance industry, then you are the right person for us!

We offer you:

• A pleasant working environment in a cooperative company that has been repeatedly voted the best employer
• Numerous social benefits, including flexibility in work organization and various employee discounts
• Interesting and varied activities
• Part of a motivated team in a modern and appreciative environment

We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates, and diplomas).