Contact Center Coordinator Customer Service 100%
Gilgen Door Systems AG
Gland
Key information
- Publication date:17 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Gland
Thanks to our activity in more than 70 countries, we are known worldwide as the Swiss leader in innovative door and gate systems. We offer our internal and external partners excellent service and high-quality performance.
We invite you to join the Gilgen team as
Contact Center Coordinator Customer Service 100%
in Gland
By joining us, you will enter a stimulating and future-oriented work environment.
Your tasks:
- Receiving customer calls and recording faults with a high level of service
- Planning and coordinating technical interventions
- Administrative follow-up of customer orders (installation, repair, spare parts)
- Preparation of repair invoices and delivery of spare parts
- Preparation of quotes and invoices
- Follow-up of pending payments
Your profile:
- Commercial training (CFC) or technical with additional commercial training
- Proven experience in customer service, ideally in a technical environment
- Excellent command of French, good oral skills in German (level B2)
- Strong service orientation, autonomy, dynamism, and ability to manage stress
- Initiative and solution-oriented mindset
Our advantages:
- A varied position in a solid and innovative company
- A dynamic and collaborative work environment
- The possibility to work partially from home (home office)
- The chance to actively contribute to customer satisfaction and continuous improvement of our services as well as free parking spaces
Gilgen Door Systems SA | 1196 Gland | gilgendoorsystems.com
If you are interested, we look forward to receiving your online application.
If you would like further information, please contact Daniel Bleuer, HR Business Partner, +41 31 734 41 11 and Benjamin Scheuzger, Contact Center Manager, +41 31 734 47 57, who will be happy to assist you.
If you would like further information, please contact Daniel Bleuer, HR Business Partner, +41 31 734 41 11 and Benjamin Scheuzger, Contact Center Manager, +41 31 734 47 57, who will be happy to assist you.
