Receptionist 100% (a)

Receptionist 100% (a)

At ISS, we all call ourselves Placemakers. Our goal is for our customers to find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the different customer needs. We fulfill these according to the highest quality standards.​

Do you really thrive as a dynamic and flexible doer in a demanding and high-class environment? Your desire is to inspire customers and visitors at a 5-star level and create unforgettable service moments, but at the same time you are looking for a challenge that goes beyond just greeting, saying goodbye, and the mere first impression? You are looking for a clear but lively area of responsibility with administrative components, and yet you are motivated when not every day is exactly the same? Look forward to an extremely versatile and exciting task in an international environment and convince us with your motivation, experience, and personality! We are excited to meet you!

Your main tasks:

• Welcoming and caring for demanding customers and visitors
• Handling calls, emails, and customer orders via ticket system in German and English
• Access management
• Booking and providing meeting rooms, ordering catering, coordinating technology, as well as setting up/taking down tables and chairs for meetings
• Processing incoming and outgoing mail as well as courier shipments
• General administrative and supportive tasks (e.g., ordering office and consumable materials, binding presentations, maintaining lists and statistics, preparatory activities for monthly closings in the reception area, etc.)
• Taking over tasks from the housekeeping area during absences (e.g., preparing and supporting events, maintaining tea kitchens and printer stations, etc.)

Your profile:

• Completed commercial training in hospitality or service sector with a strong customer focus
• Several years of professional experience in a comparable function 
• Very good PC skills (MS Office) and willingness to use various specific tools daily
• Fluent German and English skills, both spoken and written; French skills are an advantage
• Very structured and service-oriented working style with attention to detail
• High flexibility and willingness to work closely and provide mutual representation with the housekeeping team, as well as willingness to actively help with the setup and teardown of meeting rooms
• Impeccable reputation (criminal and debt register)

Ready for us? We are ready for you!

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and development opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.