Hotel Hermitage Luzern AG
Luzern
10 hours ago
GUEST AGENT FRONT OFFICE SEASON (M/W/D) - because a perfect stay starts with you
- 26 February 2026
- 100%
- Permanent position
- Luzern
Job summary
Join our dynamic team at HERMITAGE, where good vibes thrive! Enjoy a supportive environment with open communication and great perks.
Tasks
- Contribute your ideas actively in a collaborative team setting.
- Deliver exceptional service with a strong guest focus at the Front Office.
- Engage in ongoing training and development opportunities.
Skills
- Experience in Front Office roles with strong service orientation.
- Fluent in German and English; French or other languages preferred.
- Positive demeanor with excellent communication skills.
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About the job
80-100% from May until the end of September 2026
What you can look forward to- Dynamic team where you can actively contribute your ideas
- Professional casualness and open door mindset
- Bonuses for referring new employees
- Parking availability
- 25% discount in all F&B outlets for up to 6 people
- One overnight stay including breakfast as our guest after the probation period
- Family & Friends rate for overnight stays
- Free use of the fitness room, SUPs, kayak, bicycles, pedal boats, e-bikes
- Internal and external training
- Purchasing goods at cost price
- Additional day off on your birthday – just celebrate!
- Great team events
- Special conditions for excursions
- Up to 50% discount on staff deals from Hotelleriesuisse
- Positive attitude, passion, and commitment
- Professional experience at the front office
- Strong guest and service orientation
- Very good German and English skills, French or other languages desired
- Teamwork and team spirit
- Well-groomed appearance and positive charisma
- Good manners and cultivated demeanor
- Strong communication skills and enjoyment in guest contact
- Technical affinity in using various software programs
Are you interested? We look forward to your online application including CV and work certificates. Welcome to HERMITAGE «where good vibes make people happy»
