Retail Apprenticeship EBA/EFZ (m/f/d) Lucerne Train Station / Start Date 01.08.26
H&M Group
Luzern
Key information
- Publication date:20 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Luzern
Job summary
Join H&M to shape a sustainable fashion future together! Be part of a dynamic team.
Tasks
- Learn retail operations hands-on in various store areas.
- Engage customers and drive sales through exciting campaigns.
- Gain insights into store management and teamwork dynamics.
Skills
- Passion for fashion, curiosity, and a school diploma required.
- Team spirit and a positive attitude toward challenges.
- Willingness to learn and adapt in a fast-paced environment.
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Company Description
Job Description
WHAT YOU DO
Start your journey in the fashion world and help shape an inclusive, sustainable fashion future. Many of our colleagues started as apprentices with us – why not you?
From the beginning of your apprenticeship, you are part of our team. Whether on the sales floor, in customer service, or at the cash register – you are in the middle of the action and actively contribute to the success of our stores. You help us to excite our customers about H&M every day. With us, you learn everything you need for a successful career: exciting insights into how retail works in practice and a solid theoretical education at vocational school.
Be yourself and grow with us – personally and as a team.
You:
- will get to know the different areas in our stores in detail during your apprenticeship. You will learn how we operate at H&M and what makes us special. Whether on the sales floor, in the fitting room, or at the cash register – our customers are always at the center of everything we do.
- will see how campaigns and sales promotions are successfully implemented to achieve our sales targets together.
- will learn how to creatively and inspiringly present our unique looks and departments and the role our stockroom plays in this.
- will gain exciting insights into administrative tasks and learn everything about what happens behind the scenes of a successful store and how the different areas ultimately belong together.
WHO YOU WORK WITH
Our stores are the heart of H&M – here our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.
You work closely with your team and help our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents with …
- a passion for fashion and the desire to offer our customers an extraordinary shopping experience.
- a compulsory school diploma and the motivation and curiosity to start in a dynamic team.
and talents who …
- bring team spirit, a positive attitude, and enthusiasm for new adventures and challenges.
- are happy to pitch in, open to new things, and bring a good dose of energy – we look forward to getting to know you.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business areas. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be contradictions. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together we use our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We are proud to be a lively and open company. Our team members benefit from attractive advantages and diverse development opportunities worldwide.
- Your monthly apprentice salary (gross) is
1000.- in the 1st year, 1200.- in the 2nd year, 1600.- in the 3rd year
(paid 13 times annually) - 30 days of vacation
- 38.5 weekly working hours
- One-time subsidy of 500 CHF for your laptop
- Employee discount on all our products and brands
- HIP – H&M Incentive Program (bonus program)
- Employee Assistance Program (support services for employees)
- Corporate Benefits (exclusive discounts at many brands)
JOIN OUR TEAM
Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and the development opportunities. But above all, it is our teams that make us who we are.
* Assessment for store positions: For some positions in our stores, we use an online assessment as part of a competency-based selection process. You will complete this assessment as part of your application. Your answers will be evaluated based on predefined criteria of the H&M Group.
** More information about the processing of your personal data can be found in our privacy notice.
*** We strive for a fair and equal process and ask you not to include a cover letter with your application, as these often contain information that can easily lead to unintended biases.
