Customer Advisor 80-100%
Callpoint AG
Basel
Key information
- Publication date:03 September 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Basel
Callpoint is an owner-managed Swiss call center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived.
Communicative, resilient, technically skilled, and enjoy customer contact? Then come to us, we support and develop you - and look forward to your application.
Have we sparked your interest? Are you available immediately and can start in September or October 2025? Then apply online now.
If you have any questions, Marion Sägesser is available at 058 201 15 88 or by email at marion.saegesser@callpoint.ch.
Communicative, resilient, technically skilled, and enjoy customer contact? Then come to us, we support and develop you - and look forward to your application.
- You handle first level support requests and complaints and process errors and technical problems
- Complete and error-free recording of the customer concern in the system
- Working hours: Monday to Friday between 7:00 a.m. and 7:00 p.m.
- German as a native language
- Very good Italian skills in spoken and written form are a must
- Another national language is desired (French or English)
- Service orientation, good PC skills, and experience to facilitate customer service
- Flexibility and reliability are additional advantages
- After the starting salary of CHF 4,314 (100%), your salary will increase by 4% per year in the first two years
- After the training and onboarding phase, home office is possible depending on the project
- For each additional national language, you will receive a bonus of CHF 100.- (100%)
- Up to the 5th year of service, one additional day of vacation each year
- Pleasant working atmosphere, thorough training, and individual support
- Shopping discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc.
Have we sparked your interest? Are you available immediately and can start in September or October 2025? Then apply online now.
If you have any questions, Marion Sägesser is available at 058 201 15 88 or by email at marion.saegesser@callpoint.ch.
