Case Manager (w/m/d)

Case Manager (w/m/d)

Date: 09.09.2025

Location: Zurich, CH

Company: Swissport International AG

In 2024, Swissport International provided professional ground handling services for around 247 million passengers (2023: 232 million) and handled around 5 million tons of air freight in 117 air freight halls worldwide (2023: 4.7 million). Several of their freight halls are certified by the industry association IATA (CEIV Pharma) and the British MHRA specifically for the demanding handling of pharmaceutical shipments. As of the end of December 2024, Swissport employs around 60,000 people worldwide and operates at 276 airports in 45 countries on six continents.

At Swissport, you work at the heart of airport operations and make a difference - as part of our nationwide case management team. Together, you take care of the Zurich and Basel locations and work directly at Zurich Airport. In close cooperation, you competently and empathetically support our employees on their way back to work after illness or accident.

We are looking for an immediate or agreed start for a

CASE MANAGER (W/M/D)

WORKLOAD | 80% - 100%

WORKPLACE | ZURICH AIRPORT

This is what you will do with us:

• You conduct holistic case management for employees in Zurich and Basel – including advice, triage, and coordination with social insurances
• You advise managers on handling absences and support them in recognizing health risks early
• You further develop reintegration measures such as sheltered workplaces and coordinate collaboration with internal and external partners
• You actively participate in projects related to prevention and occupational health management and contribute your ideas
• You maintain your network of specialist offices and institutions purposefully and build sustainable cooperations

This is what you bring with you:

• Several years of experience in case management as well as solid training in this field are part of your background
• You are well versed in Swiss social insurance law and navigate confidently in various institutional networks
• Your language skills convince: you master French at C1 level, German is your native language (or equivalent), you understand Swiss German effortlessly, and English is no obstacle for you
• One fixed day per week in Basel is a matter of course for you
• Ideally, you bring experience in participating in projects in occupational health management

This is what you can look forward to:

• Flight discounts with various airlines
• A workplace directly at Zurich Airport with an international atmosphere
• Access to exciting infrastructure benefits (e.g., discounted meals, shopping opportunities, parking spaces, public transport subsidies)
• Flexible working hours and hybrid work – for a modern work-life balance
• Modern social benefits and a corporate culture based on trust and development

Have we sparked your interest? Then please apply online with a resume and a motivation letter explaining why you want to take advantage of this challenging opportunity.