Sanitas Krankenversicherung
Bern
15 hours ago
Clerk Outpatient Services (m/f/d),<br/>80-100%, Bern / hybrid
- 25 February 2026
- 80 – 100%
- Permanent position
- Bern
Job summary
Join our dynamic team to review insurance claims and benefit eligibility. Enjoy flexible hours and a supportive work culture.
Tasks
- Verify performance obligations according to insurance regulations.
- Examine and bill outpatient invoices, addressing discrepancies as needed.
- Serve as a contact for complex inquiries from insured, providers, and authorities.
Skills
- Completed medical training or commercial education with medical knowledge.
- Efficient, accurate, and responsible work ethic to excel.
- Strong service orientation and effective communication skills in German.
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About the job
What you accomplish:
- Verification and clarification of the obligation to provide benefits according to insurance regulations (KVG and VVG)
- Review and billing of outpatient invoices and, if necessary, objections to invoices
- Review of outpatient applications for cost approval
- Creation of correspondence based on templates as well as independently
- Contact person for complex inquiries from insured persons, service providers, and authorities
Why you succeed:
- You have completed basic training in the medical field (e.g., MPA) or have supplemented commercial training with basic medical knowledge
- Ideally, you have several years of experience in the health insurance industry
- You work very efficiently, accurately, and responsibly
- You also convince our customers with your high service orientation, your can-do mentality, and your committed way of working
- You communicate confidently in German both orally and in writing; any additional language is a plus
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks of vacation
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
