Secretary of the outpatient physiotherapy service 50%
Swiss Medical Network Hospitals SA
Fribourg
Key information
- Publication date:13 October 2025
- Workload:50%
- Place of work:Fribourg
Job summary
Join Clinique Générale in Fribourg, a modern healthcare facility. Enjoy a supportive work environment with great benefits.
Tasks
- Manage patient reception and inquiries at the clinic.
- Handle appointment scheduling and communication with physiotherapists.
- Maintain patient records and oversee billing processes.
Skills
- Experience in administrative roles, ideally in healthcare settings.
- Strong organizational skills and attention to detail.
- Fluent in French and good German communication skills.
Is this helpful?
Company Description
The General Clinic and its staff welcome patients in a modern and pleasant environment in the heart of the city of Fribourg. The General Clinic offers high-quality medical care and personalized follow-up in the following areas: orthopedics, musculoskeletal trauma, hand surgery, neurosurgery, surgery, gynecology as well as otorhinolaryngology (ENT), oncology, and pain management.
Job Description
Attached to the outpatient physiotherapy center, you ensure the smooth administrative operation.
Your main tasks include:
Welcoming and informing patients at the office and by phone.
Managing calls, messages, and appointment scheduling according to the availability of physiotherapists.
Managing the service's mailbox.
Creating and updating patient files in Opale (prescriptions, administrative data).
Ensuring billing and treatment follow-up in coordination with physiotherapists.
Writing and formatting correspondence intended for doctors and insurance companies.
Managing current equipment and ensuring order and cleanliness at the reception desk.
Handling incoming and outgoing mail and archiving service documents.
Qualifications
Proven experience in an administrative role (ideally in a medical or paramedical environment, an asset).
Comfortable with computer tools (Office suite, management software such as Opale is a plus).
Strong sense of organization, rigor, and autonomy.
Good interpersonal skills, positive attitude, and service orientation.
Mastery of spoken and written French, and good oral German skills (ability to communicate with German-speaking patients).
Additional Information
- The outpatient physiotherapy center has two sites: Fribourg and Bulle.
The position is mainly based in Fribourg, with possible presence (maximum 1 day per week) in Bulle depending on service needs. - An activity in an exciting field, within a dynamic, stimulating, and rapidly growing clinic.
- A pleasant working environment
- A varied and stimulating activity within a committed multidisciplinary team.
We pay great attention to the diversity of life paths of our collaborators. Our positions are open to both women and men.
