Commercial Clerk Customer Service 80 - 100%
Kanton Zürich
Zürich
Key information
- Publication date:02 January 2026
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join a dynamic team at the Handelsregisteramt Kanton Zürich! Exciting role with growth opportunities and a supportive environment.
Tasks
- Provide friendly customer service via various communication channels.
- Process signatures and manage cash transactions accurately.
- Assist in organizing documents and improving digital processes.
Skills
- Completed commercial education with 3+ years in customer service.
- Strong interpersonal skills and teamwork mentality.
- Proficient in MS Office and digital systems.
Is this helpful?
At the heart of the economy! This is where we operate at the Commercial Register Office of the Canton of Zurich, processing over 70,000 business cases every year with our 75 employees. We are responsible for all registrations of companies based in the Canton of Zurich and ensure transparency and legal certainty in business transactions.
Do you like pace, clear processes, and direct contact? From February or by arrangement, you will be the first point of contact as a Customer Service Clerk 80-100% for founders, trustees, lawyers, and anyone who wants to clarify something in the commercial register.
These tasks await you
- You advise customers at the counter, by phone, and in writing, explaining the registration process clearly.
- You carry out signature authentications and reliably handle cash transactions.
- You process orders for commercial register extracts and other documents, including certification and billing.
- You organize incoming mail and file inspection, ensuring everything ends up in the right place.
- You support registration transactions and help ensure smooth data transfer to the Federal Commercial Register Office.
- You contribute ideas on how to further simplify and digitize processes.
You bring with you
- Completed commercial training/business school with at least three years of professional experience, ideally in customer service.
- Enjoyment in contact with people, even when it gets hectic, plus a friendly, clear demeanor.
- You like working in a team (12 people in a rotation system), are reliable, and keep an overview.
- You work independently, remain service-oriented, and bring a great deal of commitment.
- Very good German spoken and written, good English. French is a plus.
- You are digitally above average: you master MS Office very confidently and navigate various systems, data masks, and complex IT applications with ease.
You can expect quite a bit
Although we operate within a tight legal framework and structured environment, we live flat hierarchies, are very digitally advanced, straightforward, open, and also like to laugh.
You can expect centrally located workplaces and attractive employment conditions.
Interested?
Then we look forward to your online application. Tell us what attracts you to customer service in the commercial register and why you fit with us. Please also let us know your desired workload, salary expectations, and when you could start with us.
If you have any questions, feel free to contact your future supervisor, Dragan Nikolic, dragan.nikolic@ji.zh.ch, Team Leader Customer Service.
