PMO Manager

The PMO Group Operations supports organization by leading high-impact projects and driving the execution of key business priorities across the organization. This role is responsible for identifying opportunities, structuring cross-functional initiatives, and ensuring timely delivery and alignment with strategic objectives. Acting as a force multiplier for the COO, the PMO Group Operations ensures operational focus, facilitates decision-making, and strengthens coordination between business units and leadership teams. He acts as a strategic partner and trusted advisor of the COO, driving alignment, execution, and operational excellence across key initiatives.

Main Duties & Responsibilities

Strategic Project Leadership & Portfolio Management

• Lead the planning, execution, and monitoring of strategic initiatives driven by the COO and Group Operations.

• Establish portfolio management practices to ensure prioritization, resource allocation, and benefits tracking.

• Align all initiatives with organizational priorities, KPIs, and governance frameworks.

Governance & Standards

• Define and maintain PMO methodologies, tools, and templates.

• Support governance and communication for COO-level decisions and leadership follow-up.

• Ensure compliance with planning, approval, and reporting standards.

Execution & Delivery Management

• Oversee delivery of key projects, ensuring scope, timelines, budgets, and quality are achieved.

• Manage risks and issues proactively, escalating as needed.

• Act as an integrator across business units to remove roadblocks and drive execution.

Decision Support & Reporting

• Prepare strategic briefings, dashboards, and performance updates for the COO and senior leadership.

• Provide insights and recommendations to enable effective decision-making.

• Develop communication materials for EMB, Board, and other governance bodies.

Stakeholder Engagement & Collaboration

• Partner with senior leaders and project owners to ensure alignment and accountability.

• Strengthen coordination across business units and foster a culture of transparency and execution excellence.

Value Creation & Continuous Improvement

• Promote adoption of best practices in project and portfolio management.

• Track and validate benefits realization of initiatives.

• Identify opportunities for efficiency improvements and embed continuous learning.

Core Competencies and Requirements

Education

• University degree in Business Administration, Management, Engineering, or a related field.

• Master’s degree or relevant certifications (PMP, PRINCE2, Agile, Lean Six Sigma) preferred.

 Work Experience

• Several years of experience in strategy, operations, or project management within a global or matrixed organization.

• Demonstrated success in leading complex, cross-functional initiatives at senior stakeholder level.

• Experience in organizational transformation, operational excellence, or strategic execution preferred.

Technical / Language Skills

Certifications, licenses and registrations

• Strong project and portfolio management expertise, including planning, monitoring, and reporting.

• Proficiency with collaboration and reporting tools (e.g., MS Project, Smartsheet, Power BI, SharePoint).

• Strong business and financial acumen.

• Fluent in English;

• Additional languages are an asset - French preferred.

Core Competencies Required

• Leadership & Influence: Ability to lead cross-functional initiatives and influence senior stakeholders.

• Excellence & Execution: Strong results orientation, with the ability to deliver under pressure.

• Business Acumen: High-level understanding of organizational priorities and ability to connect initiatives to strategic outcomes.

• Analytical Thinking: Skilled at synthesizing complex information into actionable insights.

• Stakeholder Management: Strong interpersonal and communication skills with ability to build credibility and trust.

• Adaptability & Resilience: Effective in navigating ambiguity and change within a fast-paced environment.

• Continuous Improvement: Seeks opportunities to enhance processes, methodologies, and outcomes through innovation and learning.