Auxiliary collaborator for reception and admissions in Psychiatry (12796-AD-230-2025)

Administration

Auxiliary collaborator for reception and admissions in Psychiatry

The Department of Psychiatry is offering a position for an auxiliary collaborator for reception and admissions at the hospitalization sites of Cery, Prangins, and Yverdon. The working hours are variable (night work, weekends, and public holidays).

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Department of Psychiatry consists of 11 services addressing the three stages of life. It covers the Central, Western, and Northern psychiatric sectors of the canton. Its mission is the comprehensive and multidisciplinary care of children, adolescents, adults, and elderly people suffering from mental disorders. Caregivers provide acute care to patients but also offer outpatient follow-ups and support in their usual living environment.

Mission

• You ensure the reception of patients and their relatives, as well as visitors and collaborators, respecting the guiding principles of CHUV
• You manage telephone calls according to quality standards
• You handle the administrative management of outpatient and/or inpatient admissions, in accordance with current procedures and directives
• You perform various administrative and logistical tasks.

Profile

• You hold an AFP diploma as an office assistant or office employee
• You have good professional experience in a reception and front desk role (preferably in a medical or hotel environment)
• You have a sense of organization, versatility, autonomy, responsibility, and hospitality
• You are proficient with computer tools (MS Office)
• You enjoy teamwork
• You demonstrate proactivity, dynamism, and good stress management
• You are flexible regarding working hours (irregular, day, night, weekends, and public holidays).

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mr. Stéphane Pidoux at 021 314 55 27.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.