Front Office Supervisor (m/f/d)
ROBINSON Club GmbH
Hannover
Key information
- Publication date:25 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Hannover
Job summary
Join us as a Front Office Supervisor at ROBINSON! Enjoy a dynamic work environment with great benefits.
Tasks
- Oversee reception operations and ensure guest satisfaction.
- Motivate and manage your team effectively for quality service.
- Coordinate guest experiences from arrival to departure smoothly.
Skills
- Experience in reception at upscale hotels is essential.
- First leadership experience is a plus.
- Protel knowledge and local language skills preferred.
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Coordinate us as
Front Office Supervisor (m/f/d)
The first impression counts, also for our ROBINSON guests. As a supervisor, you support the reception in the club together with the Front Office Manager and at the same time are an organizational talent, motivator, and quality manager. With your team, you ensure that our guests lack nothing from arrival to departure. You not only hold the strings together in the background but are also the radiant face in the foreground.
You should bring yourself and the following:
- Experience at the reception in upscale hotels
- Ideally, first leadership experience
- Protel knowledge desirable
- Ideally knowledge of the respective national language
We offer:
- A secure job with real team spirit
- Free meals and accommodation
- Free access to club facilities
- Career opportunities at home and abroad
- A creative and family-like working environment as well as the opportunity to try new things
