Field Service Technician
Baden
Key information
- Publication date:10 September 2025
- Workload:100%
- Place of work:Baden
At ABB, we support industries in becoming more efficient and sustainable. Progress is not an option for us, but a matter of course – for you, your team, and the world. As a global market leader, we offer you everything you need to drive this change forward. The path is not always easy – because real growth requires courage. But at ABB, you do not walk it alone. Run what runs the world.
This position reports to:
Service Operations Manager
Field Service Technician (80-100%)
About the role and responsibilities
In this role, you have the opportunity to perform service work according to work instructions and in compliance with ABB quality and safety guidelines. You provide high-quality customer service daily, plan and carry out service work according to customer orders and expectations. You also demonstrate your expertise by ensuring customer retention through effective communication of the timeframe and expectations for the service work.
The work model for this role is: Field service
This role is part of electrification, service nationwide in Switzerland.
Employment opportunities available in Baden, Morges, and Zuzwil.
You will mainly be responsible for:
Responsibility for technical tasks at the customer site in the medium and low voltage area.
Responsibility for schedule, quality, and cost targets as well as collaboration with service project management and field service management.
Communication of necessary changes according to quality assurance, compliance with work instructions, regulations, and safety standards, as well as submission of time reports and expenses.
Informing customers about the service offerings of ELSE and ABB Switzerland AG and acquiring additional orders.
Qualifications for the role
Completed training as an electrician or automation technician with several years of professional experience, ideally complemented by knowledge in copper construction and mechanical processing
Solid knowledge in electrical and automation technology as well as handling mechanical machines
Strong affinity for processes and structured work along defined procedures
Excellent communication skills and the ability to convey technical content clearly and customer-oriented
High quality awareness, personal responsibility, as well as flexibility and resilience
Good MS Office skills as well as willingness to travel extensively and be on call within Switzerland
Very good German skills, basic knowledge of English (French is an advantage), and a valid category B driving license
What we offer
We want you to bring your whole personality to work – your ideas, your energy, your ambitions. With us, you will receive the necessary tools and freedom to further develop your skills, shape your own path, and master challenges that really matter. Your work has a tangible and visible impact with us – every day.
Benefits
Attractive compensation including bonus, 13th-month salary, and participation opportunities (ESAP)
Development through targeted training and individual career promotion
REKA checks for leisure and travel
Company holidays between Christmas and New Year
Various discounts, such as for sports articles, electronics, or in the area of health and well-being
Subsidy for gym membership
More about us
The recruitment process is accompanied by Talent Partner, Ece Özen.
We value people with diverse personal backgrounds. Could this be part of your story? Apply today or visit www.abb.com to learn more about us and the impact our industrial solutions have worldwide.
