ICT Support Specialist 100%, Zurich

We are one of Switzerland’s leading business law firms and are looking to strengthen our ICT team in Zurich by hiring a dedicated and service-oriented ICT Support Specialist 100%, with immediate effect or by arrangement.

What you can expect from us

In this varied role, you will act as the first point of contact for ICT support for our employees, support the Engineering team in a wide range of projects, and contribute actively to the continuous development of our modern ICT infrastructure.

Your responsibilities

• First point of contact for ICT support and support of the Engineering team in all user- related matters
• Advising and supporting users with regard to hardware, software, and mobile devices
• Creating and maintaining applications, systems, and process documentation in German and English
• Managing onboarding and offboarding processes and training new employees
• Support the company’s AI transformation initiatives by facilitating the use of LLM technologies and gathering structured feedback on user workflows.
• Active involvement in ICT projects and support in the further development of our ICT landscape
• Close collaboration with our ICT team in Zurich and Geneva and with external partners in German and English

Your profile

• Completed training in IT with at least three years of relevant professional experience
• Excellent knowledge of Windows as well as strong MS Office and Microsoft Teams skills
• Experience with virtualized infrastructures / VDI (VMware / Horizon), Active Directory, and SharePoint
• Experience with Azure / M365, Intune, GPO, and PowerShell / scripting
• Experience in industries requiring a high level of confidentiality (e.g. legal services, banking, insurance)
• Excellent communication skills, strong service and problem-solving orientation, and a high level of attention to detail
• Very good written and spoken German and English (B2/C1 minimum); French can be a plus

What we offer

• Attractive working conditions: A modern working environment, a comprehensive social security package, an attractive pension scheme with fair cost sharing, and a wide range of benefits supporting health and work-life balance
• Team spirit & collegial atmosphere: You will join a committed, dynamic, and supportive team characterized by mutual trust, professionalism, and a respectful, collaborative culture
• A future-oriented employer: As a leading business law firm with an international focus, we offer an inspiring professional environment and the opportunity to actively shape your career within a firm known for its strong reputation, clear values, and sustainable outlook

Schellenberg Wittmer is committed to fostering an inclusive working environment and supports flexible working models within an agile workplace. We would be happy to discuss these options with you.

We are looking for a communicative, reliable, and responsible individual with a structured, efficient, and diligent working style. You have strong organizational skills, a quick grasp of new concepts, excellent interpersonal skills, and enjoy working as part of a team. You value interacting with colleagues at all levels and take pleasure in hands-on, operational tasks.

Jennifer Funk, Human Resources, Zurich, will be pleased to receive your application documents by email at E-Mail schreiben and is available to answer any questions you may have. We look forward to meeting you!

Applications from Recruitment agencies will not be considered.