SENIOR SALES & CONSULTING EXPERT, 80-100%, BEAUTY CLINIC (PHONE & VIDEO CONSULTATION)

We are looking for a committed and empathetic personality with experience in personal sales and a keen sense for the wishes of our patients. In this position, your focus is on telephone and digital consultation of interested parties wishing for breast augmentation, where you turn interest into binding decisions through convincing and empathetic communication.

Lucerne Clinic is one of the leading beauty clinics in Switzerland, specializing in aesthetic surgery and medical procedures. The feelings of happiness of the patients are at the center of everything we do. If you can empathize with the emotions and needs of our patients and enjoy inspiring people with empathy and persuasiveness and actively guiding them to the next step, you are exactly right with us.

Tasks

• Initial telephone consultation of patients for breast augmentation
• Planning follow-up appointments for medical consultations and surgeries
• Empathetic and sales-strong communication – you build trust and actively lead interested parties to the next step
• Active follow-up of leads and careful maintenance of the ERP/CRM system
• Close collaboration with the clinic team to ensure an optimal patient experience
• Co-design of consulting and sales processes for continuous improvement of the patient journey
• Continuous training in the field of aesthetic surgery and sales

Qualifications/Requirements

• Completed training in sales, consulting, or communication (sales specialist with federal certificate, federally certified sales manager, CAS or MAS with a focus on sales)
• Several years of sales experience (B2B or B2C) with proven success
• Sales talent with joy in empathetically convincing interested parties and leading them to the next step
• Ability to empathize with the needs of women wishing for breast augmentation
• Trust-building, clear communication by phone, video, and in writing
• Independent, structured, and goal-oriented working style
• Confident handling of CRM systems and digital tools
• Very good German skills, English skills are an advantage
• Non-smoker

Your Benefits

• Scope for design in a newly created position
• Performance-based compensation
• Varied, independent work in a positive team
• Working in a successful, innovative clinic
• Regular working hours

Have we sparked your interest?

APPLICATION

Are you eager to consult interested parties empathetically, inspire them, and actively support the growth of Lucerne Clinic? Then Ms. Sandra Albisser, Operational Clinic Manager, looks forward to receiving your meaningful digital application with photo and motivation letter, in which you express your connection and empathy for women wishing for breast augmentation: bewerbung_1@lucerneclinic.ch