Clerk (m/f) / Sales Assistant (m/f) for New Construction and Modernization

Due to Swiss regulations, we only consider Swiss or EU/EFTA applicants or applicants with a valid work permit. / Due to Swiss regulations we only consider Swiss or EU/EFTA applicants  or applicants with a valid work permit. 

Together for 115 years

KONE is a globally leading company in the manufacturing and maintenance of elevators, escalators, and automatic doors with over 60,000 employees. We are known for our innovative and sustainable solutions. We also offer an open, inclusive work culture that values teamwork and diversity. 

KONE (Switzerland) AG is represented with 5 branches and over 380 employees. Our corporate culture is based on the values #CARE, #COLLABORATION, #CUSTOMER and #COURAGE – values we live daily to create an inclusive, sustainable, and innovative work environment. 

As soon as possible, we are looking for you as Clerk (m/f) / Sales Assistant (m/f) for New Construction and Modernization at our location in Brüttisellen.

Your role: careful, organized, and proactive

In this position, you support sales by reviewing contract data and maintaining data in our calculation tool and CRM system.

Your tasks: versatile and responsible

• Operating the Review Tool

• Creating opportunities in CRM

• Processing tenders on various external portals

• Maintaining customer data in CRM (creating, converting, changing, blocking, etc.)

• Obtaining credit information

• Creating order confirmations, sending to customers

• Archiving offer and order documents

• Ordering samples and promotional/office materials for sales

• Compiling documents for order booking according to the "Create Order" checklist

• Commercial contract review with regard to compliance with KONE guidelines, checking data adjustments in SFC/KTOC and, if necessary, returning to sales for correction

• Data transfer from KTOC to SAP - 1st handshake

• Telephone and written customer contact

• Co-designing processes

Your profile: convincing and customer-focused

• EFZ as clerk or equivalent training

• Contractual knowledge in the business area (General Terms and Conditions) would be an advantage.

• Native German speaker

• Solid English skills and French skills are an advantage

• Proficiency in common IT tools (MS Office) is essential

• SAP and/or CRM knowledge (Salesforce) is desirable.

• Structured, independent, and result-oriented working style

• High level of service and customer orientation

• Sense of responsibility, teamwork, commitment, and enthusiasm

• Enjoyment of communication, very good oral and written communication skills

• For foreigners: a current and valid Swiss work permit

You are right with us if the following things are as important to you as they are to us:

• An innovative, professional, and friendly work environment that prioritizes employee well-being

• Home office possible up to 2 days per week

• Market-appropriate and fair compensation, at least 25 vacation days, possibility for home office (maximum 2 days per week), free coffee, tea, and fruit.

• Easily accessible office, free parking spaces, barrier-free facilities

• Working in a global company with a large network

• Commitment to sustainability: Our goal is to become a CO2-neutral company by 2030

Your opportunity

Do you want to help shape the mobility of tomorrow? Then we look forward to your application! Please submit your complete documents (including salary expectations, CV, diplomas, work certificates) online at: www.kone.com/jobs (Switzerland) (Requisition R0654850). 

* Applications by post or email will not be accepted. 

Contact us to get your dream job! 

KONE (Switzerland) AG, Barbara Sallin, Talent Acquisition Specialist, 027 305 35 30 

Offers from employment agencies cannot be considered.

At KONE, we focus on creating an innovative and collaborative work culture where we value the contribution of each individual. Employee retention is a key focus area for us, and we encourage our employees to get involved and share information and ideas. Sustainability is an integral part of our culture and daily work. We follow ethical business practices and aim to build a culture of togetherness where colleagues trust and respect each other and where good performance is recognized. As a company that offers a great workplace, we are proud to offer a variety of experiences and opportunities to help you achieve your professional and personal goals and enjoy a healthy, balanced life.

For more information, please visit www.kone.com/careers