Clerk: Mail and Address Management & Registrations (60–100%)

Clerk: Mail and Address Management & Registrations (60–100 %)

You want to get involved? We give you room to maneuver. You think ahead? We support you in doing so. Together we shape the future for our customers! Interested? We look forward to hearing from you!

The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. We want to align our actions more closely with the needs of our customers and advance digitalization.

What you can achieve with us

• You ensure that incoming IV documents and applications are correctly digitally recorded, triaged, and made available for further processing.
• You ensure that customers receive a prompt confirmation of receipt and assist them with information about the registration and document process.
• You process incoming mail efficiently – from screening to quality control to forwarding or returning original documents.
• You coordinate the entire mail and document flow within the company, contributing to smooth operations.
• You print, package, and send documents on time and in close coordination with internal clients.
• You support internal and external offices through reliable distribution of internal and external mail as well as by providing requested documents.
• Your careful and structured way of working significantly contributes to quality assurance and the professional appearance of the Service Center.
• You maintain and manage the addresses in our ERP system.

Which skills are important to us

• In addition to your basic training, you bring several years of professional experience in a similar field.
• You work precisely and always keep an overview even with many tasks.
• No matter how much there is to do, you remain calm and focused.
• You love well-organized processes and ensure that everything runs smoothly.
• You work reliably, accurately, and enjoy practical as well as office organizational tasks.
• Experience in mail processing or administration is a plus.
• We are a bilingual (German-French) company, so active knowledge of the respective other language is desired.

What we offer you

• Working hours

Annual working time (42 hours/week), possibility to work part-time as well as remotely, paid breaks

• Vacation

At least 25 days of vacation annually, 28 days from the age of 45, and 33 days from the age of 55. Possibility of unpaid leave

• Salary

Cantonal salary system, gender-neutral and transparent salary policy. Full salary during parental leave, military, civil protection, and civil service

• Social insurance

Above-average contribution to the Bern Pension Fund, coverage of half the premium for non-occupational accident, supplementary accident, and daily sickness benefits insurance

• Education and training

Financial and/or time support for education and training projects

• Health

Ergonomically equipped workplaces, free fruit, discounted meals in the in-house restaurant, quiet room, in-house massage options, participation in fitness activities, and loaner bicycles

• Private life, family, and work

16 weeks maternity leave, two weeks paternity leave, generous above-obligatory family allowances

Does this suit you? Then get to know us! We look forward to your application.