Enterprise | TELAG
TELAG AG
Zurich
Key information
- Publication date:27 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Zurich
Job summary
TELAG, based in Zurich, is the Swiss leader in contact center services. Join a dynamic team with great opportunities and benefits!
Tasks
- Provide exceptional customer service through various communication channels.
- Develop and maintain client partnerships for effective support.
- Ensure high-quality training and continuous development for staff.
Skills
- Experience in customer relations and contact center operations is key.
- Strong communication skills and a customer-focused approach are essential.
- Ability to work in a team and adapt to changing environments.
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TELAG in brief
TELAG is the Swiss market leader for the provision of contact center services and customer relationship programs.
As the largest and oldest on-call organization, as an experienced Customer Contact Center, and for technical Help Desk activities of all kinds, we are an outsourcing partner and service provider.
Dedicated workstations and specialists working exclusively for one client allow our customers to be present on the market - quickly and without their own investments.
Despite all the technology we use, we prioritize personal communication from person to person. We know that our greatest asset is the quality of our employees. It is only through continuous training and ongoing development of each of them that we are able to offer our customers perfect service on the phone - and that is our declared goal!
History
Swiss pioneer TELAG started in 1959 as the first telephone service provider in Europe. The first 20 years were marked by the...
Location
Zurich, also called the city of the Limmat in reference to the river of the same name, is the largest city in Switzerland with nearly 400,000 inhabitants and one of the...
Figures and facts
Foundation: 1959, Legal form: public limited company headquartered in Zurich, Certification: ISO 18295 / ISAE 3402 (Type 2), Employees: 200 full-time employees and ...
Vision
We consider our customers as partners. Our goal is to provide them with quality customer contacts through the various communication channels...
