Front Office Manager (m/f/d)

09 March 2026
100%
Engelberg

Job summary

Join Revo Hospitality Group at H+ Hotel & SPA Engelberg, a modern 4-star hotel. Experience a vibrant work environment in the heart of Engelberg.

Tasks

Lead the Front-Office team, ensuring excellent guest service.
Coordinate operations with Housekeeping, Reservations, and Maintenance.
Manage guest feedback and optimize reception processes for satisfaction.

Skills

Experience in hospitality with strong Front Office background required.
Excellent organizational skills and ability to multitask effectively.
Fluent in German and English for professional communication.

Is this helpful?

About the job

We are Revo Hospitality Group!

The H+ Hotel & SPA Engelberg is a modern 4-star hotel with 128 rooms and belongs to the Revo Hospitality Group. Located in the heart of Engelberg, surrounded by the impressive mountain world of Central Switzerland, it offers a workplace in a region known for winter sports, nature experiences, and relaxation.
Those who work here accompany holiday guests, vacationers, and business travelers who appreciate a natural location, upscale comfort, and personal hospitality. Whether at the reception, in breakfast service, housekeeping, or in the gastronomic areas – the team ensures with professionalism, warmth, and reliability that every stay is pleasant and relaxing.
The culinary offer includes a varied breakfast buffet as well as two restaurants with regional and international cuisine. A bar complements the offer and invites you to relaxed encounters in the evening.
As part of the Revo Hospitality Group, this house combines the alpine tradition of Engelberg with a modern working environment. Employees shape a workplace here where service quality, team spirit, and hospitality are tangible every day. Apply now as Front Office Manager (m/f/d) at H+ Hotel & SPA Engelberg and grow with the REVO Hospitality Group.

Planned start: 01.04.2026 or by arrangement
Employment type: Full-time
Contract type: permanent
Workplace: Engelberg

Your future field of activity

Professional and disciplinary management of the front office team including duty planning, training, and employee development
Active presence in the operational daily business with a warm welcome and professional guest service
Coordination of all processes in the guest area in close coordination with housekeeping, technical department, and reservations
Responsibility for cash management, billing, accounts receivable management, and compliance with legal requirements
Optimization of reception processes to increase guest satisfaction, efficiency, and profitability
Establishment of a professional information flow as the central contact person for guests, team, and colleagues
Conducting training and onboarding of new employees to strengthen the team
Analysis of guest feedback for continuous improvement of the service offer
Solution-oriented complaint management with sensitivity and focus on the essentials

Your profile

Completed training in the hotel industry and comparable professional experience in the front office area, e.g., as Assistant Front Office Manager
Strong organizational talent with the ability to keep an overview even in dynamic situations
Confident handling of MS Office as well as common hotel management systems, ideally Fidelio or Opera
High level of resilience, flexibility, and teamwork in a fast-paced work environment
Very good German and English skills in spoken and written form for professional communication with guests and employees

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning reliability.
Growth. In our in-house academy, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Mobility. For your daily commute, you will receive a travel allowance from us.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners. We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Aragon Christen
General Manager
Jobroom: 242215753

H+ Hotel & SPA Engelberg
Dorfstraße 33
6390 Engelberg
https://revo-hospitality-group.com/de/portfolio/hotels/?country=Schweiz&city=Engelberg