Service Advisor Bodywork 100% (m/f)
Mercedes Benz Automobil AG
Granges-Paccot
Key information
- Publication date:28 August 2025
- Workload:100%
- Place of work:Granges-Paccot
Job summary
Join Merbag, a leading international automotive company with 63 locations. Enjoy a dynamic work environment with great employee benefits.
Tasks
- Assist customers from appointment to vehicle handover.
- Prepare damage estimates and cost proposals efficiently.
- Manage workshop orders and ensure quality of work.
Skills
- Completed automotive training in bodywork or workshop.
- Strong communication and customer service skills.
- Organizational talent and problem-solving abilities.
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Put your professional future under a lucky star.
Merbag is an internationally operating company with 63 locations in 5 European countries and employs around 4100 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Center Granges-Paccot a competent and experienced person as Service Advisor Bodywork 100% (m/f).
Your tasks
- Consulting and supporting our customers from appointment scheduling to vehicle handover
- Creating damage calculations and cost estimates
- Recording and processing workshop orders up to invoicing
- Processing damage reports, clarifications with insurance companies and experts
- Responsible for smooth warranty processing
- Initiating appropriate repair measures and monitoring deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive training in the field of bodywork or workshop
- Several years of professional experience in customer service and commercial training is an advantage
- Strong communication skills, pleasant manners and customer-oriented appearance
- High commitment, teamwork and flexibility
- Organizational talent, resilience as well as networked and solution-oriented thinking and acting
- Experience with Mercedes-Benz is an advantage
