Auto Welt von Rotz AG
Wil
Yesterday
Junior Customer Service Advisor 100% (m/f/d)
- 10 March 2026
- 100%
- Permanent position
- Wil
Job summary
Passionate about cars and service? Join us as a Junior Customer Service Advisor!
Tasks
- Be the first contact for customers, ensuring a smooth experience.
- Provide expert service solutions for maintenance and repairs.
- Ensure customer satisfaction and manage service quality effectively.
Skills
- Willingness to pursue training as a service advisor is essential.
- Strong communication skills and a friendly demeanor are required.
- Ability to use digital tools and IT knowledge is a must.
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About the job
Are you passionate about cars and service? Then we are looking for you!
You are fascinated by cars, but you also love contact with customers? With your experience in the service sector and your flair for consulting, you are exactly right with us – because you are the first point of contact when it comes to trust, quality, and smooth processes.
What makes us special? Our family-like working atmosphere, short communication channels, and always an open ear for your ideas and wishes. With us, you never stand still – we support you and accompany you on your career path.
Sounds like your next step? Then don’t wait any longer and become part of our team as:
Junior Customer Service Advisor 100% (m/f/d)
Your tasks:As a Junior Customer Service Advisor, you are the central and coordinating link between the customer and the service offerings of our car dealership. You always act customer- and service-oriented and provide reliable service at a high level.
- You are our first point of contact for customers – from the friendly reception to the relaxed vehicle return
- You don’t just sell service, you convince with know-how. Whether maintenance, repair, or clever additional offers – you find the right solution for every situation
- Customer satisfaction is in your blood. You take concerns seriously, solve challenges confidently, and ensure that our customers feel completely well cared for
- You recognize customer wishes and repair needs at a glance and know how to set priorities correctly
- You keep the threads in your hand – by tracking appointments, coordinating orders, and quality assurance, you ensure top quality
- You take care of invoicing, checking, and clear explanations – transparent and customer-friendly
- You have the interest and willingness to attend appropriate training or further education in the field of service advisor
- With your open manner and communication talent, you find it easy to conduct a customer conversation in a friendly and professional way
- You have a sales flair and enjoy actively offering suitable solutions
- You are eager to develop further and learn new things
- A confident handling of digital tools and IT knowledge is a matter of course for you
- Fitness for free: Use our in-house fitness studio – completely free of charge
- Wrenching allowed: Our workshop is also available for your own car
- We invest in you: Financial support for further training that advances us together
- Team with vibes: An upbeat, uncomplicated, and super friendly team
- Flat hierarchies: Communication at eye level, short paths, and open doors
- Fair pay: You receive good remuneration and additional performance bonuses for your commitment
Are you ready to contribute to a family-run and expanding company in a dynamic industry? Do you want to tackle potentials with us and celebrate sustainable successes?
Take the step towards personal change and apply at von Rotz Group. We support you on your way and look forward to your application.
Contact person: Philipp Bischofberger
