Basler Kantonalbank
Basel
11 hours ago
Customer Advisor in the Outbound Center (m/f)
- 23 March 2026
- 100%
- Permanent position
- Basel
Job summary
Join the Outboundcenter team in Basel, where we seek support! Enjoy a flexible work environment and great benefits.
Tasks
- Schedule appointments with existing clients and customers.
- Implement various campaigns effectively and professionally.
- Build and maintain customer relationships via phone calls.
Skills
- Experience in telephone customer contact, preferably outbound.
- Fluent in German and at least C1 in French required.
- Passionate about sales and engaging with clients.
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About the job
Teresa, Dijana, Sabrina, and 5 more colleagues from the Outbound Center team in Basel are looking for reinforcement. In other words: you!
Your new job
- Arrange appointments with existing customers
- Implement various campaigns
- Expand and maintain customer relationships via telephone
- Keep a cool head when handling complaints
What we benefit from
- Experience in telephone customer contact, ideally in outbound telephony
- Confident German and additional fluent language skills in French (at least C1 required)
- Enjoyment in selling
- The ability to inspire customers
How you benefit
- Besides a bank with a lot of tradition, find more exciting ways to help shape the group at our young, cheeky subsidiary Bank Cler
- A calm, wonderfully uncomplicated team spirit
- Work flexibly in shifts between Monday and Friday, 8 am to 6 pm, and by arrangement from home office
- Expect a comprehensive employment package from us? You are right, here are the details and many other benefits
Any questions? Gladly! If it’s about professional matters, Luljeta Abduli, Head of Outbound Center, looks forward to your call at 061 286 28 81. For all other questions about BKB, Nadja Hirzler is happy to assist you.
P.S. Because we are looking for a banking professional and not a copywriter, you can skip the motivation letter. Instead, we look forward to you answering a few short questions in the application tool. Thank you!