Receptionist in Endocrinology, Diabetology and Metabolism (12543-AD-200-2025)

Administration

Receptionist in endocrinology, diabetology and metabolism

To complete our team, we are looking for a receptionist at a rate of 80% - 90% in the Endocrinology, Diabetology and Metabolism Service.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

Attached to the CHUV Department of Medicine, the endocrinology, diabetology and metabolic service specializes in endocrinology, diabetes, and lipids. Our approach is multidisciplinary, patient-centered, with cutting-edge clinical practice based on the latest advances in medical research.

Mission

• You ensure the reception and orientation of patients and their relatives, both at the desk and by phone
• You schedule appointments
• You manage the administrative handling of patient files
• You ensure communication between the different desk stakeholders
• You manage the administrative and medical secretariat in relation to the consultation activity (requests for examinations in another specialty/external service, prescription requests)
• You perform billing control for consultations

Profile

• You hold a commercial employee CFC or an equivalent recognized qualification
• You have experience in reception (ideally in a hospital environment) and are proficient in French and common computer tools
• With a pleasant and warm character, you have a sense of contact and hospitality
• Quick and efficient, you are comfortable under pressure and can easily perform multiple tasks simultaneously
• You enjoy working in a team, your mindset is naturally positive and dynamic
• Flexible and highly organized, you know how to manage priorities and take necessary initiatives.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits and 20 days of paternity leave
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs. Claire Danczak, administrator, at 021 314 02 57.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.